Fernando Hernandez
Grand Prairie
Summary
Office clerk with 5 + years of experience delivering administrative support across various departments. Demonstrated ability to quickly learn new software and processes while maintaining efficiency. Highly organized and detail-oriented, with strong communication skills that enhance team collaboration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Engineer
PM Hotel Group
Irving
09.2025 - Current
- Performed detailed inspections of hotel facilities and systems to ensure compliance with safety and operational standards.
- Addressed technical issues affecting hotel operations to minimize downtime and enhance guest experience.
- Supported troubleshooting of product design and manufacturing issues to improve overall quality and functionality.
Customer Service Representative /Loading Dock Worker
Saia LTL Freight
Dallas
10.2020 - Current
- Experienced office clerk with 5 years of experience in providing administrative support to teams and the many departments.
- With a proven ability to learn new software and processes, with a clear focus and efficiency.
- Highly organized and detail-oriented with excellent communication skills.
- Maintaining files and records so they are easily accessible.
- Knowledgeable of MS Office.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
MACHINE TECHNICIAN
Mohawk Labs
Dallas
01.2017 - 08.2020
- Assemble and disassemble machines.
- Complete weekly inventory reports.
- Quality control and troubleshooting of finished machines.
- Use forklift to move parts through the assembly process.
Foreman
advance foundation repair
Dallas
11.2014 - 01.2017
- Communicated with clients to explain repair processes and address concerns.
- Trained new employees in safety regulations, operational procedures, and company policies.
- Inspected tools, materials, and equipment to ensure quality standards were met.
- Assessed work area conditions for potential hazards or risks.
- Provided guidance, direction, and technical assistance to crew members.
Education
HIGH SCHOOL DIPLOMA -
L. G. Pinkston HS
Dallas, TXSkills
- Data Entry
- Customer Service
- Excellent Communication
- Proficient in Outlook
- Proficient in Excel
- Proficient in Word
- Effective Time Management
- Critical Thinking
- Project Management
- Troubleshooting systems
Certification
Fork Lift Operator, 2017
Timeline
Engineer
PM Hotel Group
09.2025 - Current
Customer Service Representative /Loading Dock Worker
Saia LTL Freight
10.2020 - Current
MACHINE TECHNICIAN
Mohawk Labs
01.2017 - 08.2020
Foreman
advance foundation repair
11.2014 - 01.2017
HIGH SCHOOL DIPLOMA -
L. G. Pinkston HS