Fernando Lemus
Montclair,CA
Summary
Knowledgeable about vehicle features and operations, dealer services and aftermarket products. Hardworking and goal-oriented professional possessing excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Hm Flooring Group
Bloomington, CA
04.2022 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Helped customers find specific products, answered questions and offered product advice.
Auto Sales Representative
Norm Reeves Honda Superstore West Covina
West Covina, CA
07.2020 - 12.2021
- Advised customers on financing options and warranties available for their purchase.
- Maintained customer satisfaction by providing prompt, reliable service.
- Developed relationships with potential buyers through phone calls and emails.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Provided follow-up customer service after a car sale was completed.
Education
High School Diploma -
La Puente High School
La Puente, CA08-2017
Skills
- Upselling
- Product Sales
- Flexible Schedule
- Goal-Oriented
- Listening Skills
- Guest Relations
- Positive and Professional
- Professional Demeanor
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Salesperson License
- Driver License
Timeline
Sales Associate
Hm Flooring Group
04.2022 - Current
Auto Sales Representative
Norm Reeves Honda Superstore West Covina
07.2020 - 12.2021
High School Diploma -
La Puente High School
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