FERNANDO MALDONADO
Miami,Florida
Summary
Profile
Dynamic Co-owner and CEO with 5 years of experience in online gaming ventures, leveraging strong sales acumen to close high-value deals and drive revenue growth. Skilled in strategic management, customer loyalty, and innovative marketing campaigns, with a proven record of developing strong client relationships and implementing effective retention strategies. Extensive experience as an appointment setter and remote closer, adept at negotiating and delivering tailored solutions. Proven ability to streamline operations, manage staff, and lead sales teams, fostering a culture of excellence and customer service. A passionate, adaptable professional ready to bring expertise in sales and business development to new challenges.
https://www.youtube.com/watch?v=Ex9oe8GaRwc
Overview
2025
2025
years of professional experience
Work History
High-Ticket Appointment Setter & Closer
HK Sales Services
- Turo Offer: Engaged high-value prospects for vehicle rentals, setting appointments and closing deals by presenting tailored solutions aligned with client needs
- Fitness Offer: Generated leads and scheduled consultations with clients seeking fitness solutions, successfully converting warm leads through a client-focused approach
- Podcast Mentorship: Prospected and qualified high-ticket leads for podcast mentorship, effectively closing sales by highlighting mentorship benefits and long-term value
- Over 1500 calls made across the three offers
Solar Appointment Setter
Florida State Energy
08.2024 - 09.2024
- .Company Overview: Miami
- Conducted targeted outreach and scheduled high volumes of appointments with potential high-ticket solar clients, surpassing appointment-setting goals
- Maintained a consistent follow-up and communication flow, improving client engagement and appointment success rates
- Miami
- Over 400 hours as a solar appointment setter (cold call).
High-Ticket Sales Closer & CEO
Black Lion Casino
10.2022 - 08.2024
- Directed high-ticket client acquisition and management, maintaining loyalty programs and high-roller incentives for a player base exceeding 75,000 clients
- Closed numerous high-value deals by delivering tailored solutions and negotiating high-roller bonuses, creating a premium experience for top clients that drove substantial revenue
- Monitored and optimized pipeline management, achieving KPIs in client engagement, retention, and revenue growth
- Developed and executed marketing strategies to build brand presence, drive sales, and enhance customer loyalty among high-ticket clients, ensuring retention through personalized service and targeted promotions
- Conducted post-sale follow-up calls to ensure customer satisfaction and address any issues or concerns proactively.
- Enhanced product knowledge with continuous research, ensuring accurate information was conveyed to clients.
- Participated in industry events to network with potential clients, leading to increased brand awareness and new leads.
- Boosted customer satisfaction rates by promptly addressing concerns and providing tailored solutions.
- Monitored competitors'' activities to stay informed on market trends and adjust strategies as needed for continued success.
- Streamlined the sales process for improved efficiency, resulting in higher close rates.
- Developed persuasive sales pitches that effectively communicated the unique benefits of products or services, resulting in more closed deals.
- Improved negotiation skills by consistently practicing and refining techniques, resulting in a higher percentage of closed deals.
- Delivered customized product demonstrations that showcased features relevant to each client''s specific needs, increasing conversion rates.
- Increased sales revenue by consistently exceeding targets and nurturing long-lasting client relationships.
- Expanded market reach by identifying and targeting new business opportunities.
- Optimized lead qualification methods by refining processes for better identification of high-potential prospects.
Co-owner and CEO
Black Lion Poker Club
10.2022 - 07.2024
- Established and managed an online poker club with over 350 active high-value members, overseeing all operations to ensure top-tier service and player satisfaction
- Built affiliate partnerships and implemented high-conversion marketing campaigns that strengthened brand presence and increased member retention
- Managed CRM, player bonuses, and strategic relationships with partner clubs, growing revenue and improving the customer experience through streamlined processes
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
Sales Closer
Servicon 3030
01.2018 - 07.2024
- Company Overview: Caracas-Miami
- Closed high-value sales through customized client engagement, ensuring repeat business and long-term partnerships
- Negotiated contract terms and pricing, achieving mutually beneficial outcomes and surpassing monthly revenue targets
- Consistently used CRM to track sales activities and optimize client interactions, resulting in significant revenue growth and seamless deal progression
- Caracas-Miami.
Education
Bachelor of Science - Business
Southeastern University
Lakeland, FL05.2021
Skills
- Positive attitude
- Salesforce CRM
- High-volume call environments
- Script reading
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Solar Appointment Setter
Florida State Energy
08.2024 - 09.2024
High-Ticket Sales Closer & CEO
Black Lion Casino
10.2022 - 08.2024
Co-owner and CEO
Black Lion Poker Club
10.2022 - 07.2024
Sales Closer
Servicon 3030
01.2018 - 07.2024
High-Ticket Appointment Setter & Closer
HK Sales Services
Bachelor of Science - Business
Southeastern University
Similar Profiles
Kelsey KoepkeKelsey Koepke
Remodeler/Contractor at HK Construction ServicesRemodeler/Contractor at HK Construction Services
Ka Hung, Yoey LeungKa Hung, Yoey Leung
Senior Associate (Client Onboarding) at Everbright Securities Investment Services (HK) LimitedSenior Associate (Client Onboarding) at Everbright Securities Investment Services (HK) Limited
CHIT TING HOCHIT TING HO
Secretary at FAI TAT MOTOR SERVICES (HK) LIMITED COMPANYSecretary at FAI TAT MOTOR SERVICES (HK) LIMITED COMPANY
RAFAEL VAZQUEZRAFAEL VAZQUEZ
Senior Account Manager - Supply Chain Solutions at International Logistics SolutionsSenior Account Manager - Supply Chain Solutions at International Logistics Solutions
Harold LatrasHarold Latras
Lead Bartender at Lafayette Steakhouse / Queen (Bartender)Lead Bartender at Lafayette Steakhouse / Queen (Bartender)