Fernando Maldonado
Menasha,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Performance Manager
Unifi
Appleton, Wisconsin
09.2025 - Current
- Oversaw performance metrics for operational efficiency and service quality.
- Supported recruitment efforts by participating in candidate interviews and evaluations.
- Reviewed existing procedures and systems related to Performance Management regularly for improvements.
- Maintained records of employee performance evaluations, disciplinary actions taken, promotions granted.
Airline Customer Service Supervisor
Unifi
Appleton, WI
04.2023 - 09.2025
- Maintains company standards in day to day operations.
- Provide positive leadership/training to agents in the airline industry.
Airport Customer Service Agent
Allegiant Air
Appleton, WI
09.2022 - 04.2023
- Greeted passengers and provided boarding instructions.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Advertiser
Grade A Math
Remote
02.2022 - 07.2022
- Developed and implemented advertising strategies to drive substantial growth.
- Identified new customer opportunities through careful study of advertising markets.
Marketing Intern
Fox Valley Technical College
Appleton, WI
02.2021 - 08.2021
- Increased company recognition by creating engaging content on various social media accounts.
- Monitored social media for trending news, ideas and feedback.
Education
Associate of Science - Marketing
Fox Valley Technical College
Appleton, WI05.2021
Technical - Digital Marketing
Fox Valley Technical College
Appleton, WI06.2021
Technical - Sales
Fox Valley Technical College
Appleton, WI06.2021
High School Diploma -
Kaukauna High School
Kaukauna, WI2019
Skills
- Creative Thinking
- Team Leadership
- Time Management
- Critical thinking
- Performance management
- Recruitment support
- Operational efficiency
Timeline
Performance Manager
Unifi
09.2025 - Current
Airline Customer Service Supervisor
Unifi
04.2023 - 09.2025
Airport Customer Service Agent
Allegiant Air
09.2022 - 04.2023
Advertiser
Grade A Math
02.2022 - 07.2022
Marketing Intern
Fox Valley Technical College
02.2021 - 08.2021
Associate of Science - Marketing
Fox Valley Technical College
Technical - Digital Marketing
Fox Valley Technical College
Technical - Sales
Fox Valley Technical College
High School Diploma -
Kaukauna High School