Fernando Ortiz
Mableton,GA
Summary
Dynamic Game Coach/Supervisor with proven expertise in team leadership and customer satisfaction at HB Leisure. Excelled in inventory management and problem-solving, enhancing guest experiences at Six Flags Over Georgia. Skilled in equipment maintenance and communication, adept at driving operational efficiency and employee training.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Game Coach/Supervisor
HB Leisure
Mableton, USA
01.2021 - Current
- Supervise daily operations of games and entertainment at Six Flags Over Georgia
- Manage stock sheets to track inventory levels and ensure product availability
- Maintain cleanliness and organization of the job site
- Interact with customers to enhance guest experience and ensure satisfaction
- Perform routine maintenance and troubleshooting of game equipment
- Load and unload trucks to facilitate smooth operation
- Coordinate job site materials for efficient workflow
- Serve as an on-call staff member for shift coverage
- Schedule and assign daily tasks to employees
Education
Senior High School Education -
South Cobb High School
Cobb County, GA05.2023
Skills
- Customer Service and Guest Relations
- Team Supervision and Training
- Inventory Management
- Equipment maintenance
- Scheduling and Task Coordination
- Loading and unloading trucks
- Strong communication skills
- Problem-Solving and Adaptability
Certifications And Additional Information
- Open to new opportunities in customer service, operations, and supervisory roles.
- Available for immediate hire.
Certification
- Student Financial Intelligence Test (FIT) FEE Foundation for Economic Education
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Game Coach/Supervisor
HB Leisure
01.2021 - Current
Senior High School Education -
South Cobb High School
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