Lilliana Ramos
Springfield,MA
Summary
Driven professional with proven expertise in workload management and customer relationship management, honed as the Game Room Supervisor at Elms College. Excelled in enhancing guest relations and motivating employees, achieving a significant improvement in customer service satisfaction. Skilled in meeting facilitation, demonstrating a results-oriented approach to exceeding employer expectations.
Overview
5
5
years of professional experience
Work History
Elms College Game Room Supervisor
Elms College
01.2024 - Current
Lead Camp Counsler
Western New England University
07.2022 - 08.2023
Lead Camp Counselor
Joe Pantuosco
07.2019 - 08.2023
Education
High School Diploma -
Elms College
Chicopee, MA05.2027
Skills
- Employee Motivation
- Workload Management
- Meeting facilitation
- Customer Service
- Customer Relationship Management
- Guest Relations
Timeline
Elms College Game Room Supervisor
Elms College
01.2024 - Current
Lead Camp Counsler
Western New England University
07.2022 - 08.2023
Lead Camp Counselor
Joe Pantuosco
07.2019 - 08.2023
High School Diploma -
Elms College