Fernando Roman
Davenport,FL
Summary
Dynamic MOT Supervisor at MOT Plans with a proven track record in enhancing team productivity and customer satisfaction. Skilled in training and mentoring staff while implementing efficient workflows. Adept at resolving issues and fostering a goal-oriented culture, leveraging strong leadership and attention to detail to drive operational success.
Overview
1
1
Certification
Work History
MOT Supervisor
MOT Plans
Tampa, FL
03.2017 - 2026
- Supervised daily workflows, assigning tasks and maintaining consistent service standards.
- Coordinated staff schedules, balancing coverage needs with operational priorities.
- Monitored work quality, correcting issues and reinforcing compliance with procedures.
- Trained new team members on processes, expectations, and safety requirements.
- Resolved employee concerns promptly, supporting productive and accountable workplace culture.
- Communicated updates to management, escalating operational issues and resource needs.
- Improved team efficiency by streamlining handoffs and reinforcing clear task ownership.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
Manard Evans High
Pine Hills, FL06-1979
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
Certification
MOT advanced certified technician
Timeline
MOT Supervisor
MOT Plans
03.2017 - 2026
High School Diploma -
Manard Evans High