Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fernando Santiago

Spring,TX

Summary

Dynamic professional with experience at Lowe's, excelling in customer service and teamwork. Proven ability to enhance shipment accuracy and foster customer relationships. Bilingual communicator skilled in problem-solving and time management, consistently ensuring positive customer experiences and operational efficiency. Recognized for maintaining high standards in merchandise inspection and cash handling.

Overview

1
1
year of professional experience

Work History

Delivery Coordinator

Lowe's
Spring, TX
01.2024 - 05.2024
  • Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
  • Inspected merchandise for damage and accuracy against order documents.
  • Regularly communicated with customers regarding shipment updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
  • Worked with vendors to schedule daily pickups and weekly deliveries.

Sales Associate

Lowe's
Spring, TX
05.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

GED -

Harmony Highschool
Saint Cloud, Fl
05-2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Lowe's
05.2024 - Current

Delivery Coordinator

Lowe's
01.2024 - 05.2024

GED -

Harmony Highschool

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Fernando Santiago