Fernando Serrano
Port St. Lucie,FL
Summary
Dedicated and compassionate graduate of Emergency Medical Technician (EMT) school with a proven track record of providing high-quality patient care. Successfully passed the NREMT state test on the first attempt, demonstrating proficiency in emergency medical procedures and protocols. Possess hands-on experience as a Patient Care Technician, where I honed my skills in patient assessment, treatment, and support. Committed to delivering prompt and effective emergency medical services to individuals in need while maintaining professionalism and empathy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Cleveland Clinic
07.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collected and transported specimens to prepare for lab testing.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
Room Service Aide/Dietary Aide
Cleveland Clinic
02.2021 - 07.2023
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Stocker
Bravo Supermarket
05.2018 - 02.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Consistently lifted materials weighing as much as 100 pounds.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Education
Certification - Emergency Medical Technician
Treasure Coast Medical Institute
Ft. Pierce, FL04.2024
High School Diploma -
Treasure Coast High School
Port Saint Lucie, FL05.2020
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Specimen Collection
- Phlebotomy Techniques
- Emergency Response
- Mobility Assistance
- Healthy meal preparation
- CPR Certification
- Certified in CPR/AED
- Heavy Lifting
- Customer Assistance
- Team Collaboration
Licenses
- State of Florida EMT License
Certification
- NREMT Certification - National Registered Emergency Medical Technician
References
April Lark Patterson RN MSN
561-541-5405
aprillark@comcast.net
Sandra Gagner RN MSN/ANM
561-805-0992
sbraizat@aol.com
Timeline
Patient Care Technician
Cleveland Clinic
07.2023 - Current
Room Service Aide/Dietary Aide
Cleveland Clinic
02.2021 - 07.2023
Stocker
Bravo Supermarket
05.2018 - 02.2021
Certification - Emergency Medical Technician
Treasure Coast Medical Institute
High School Diploma -
Treasure Coast High School
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