Fernando Silva
SACRAMENTO,CA
Summary
Proven Manager with a track record of enhancing customer satisfaction and team productivity at Flaming Grill Cafe. Excelled in conflict resolution and safety procedures, boosting service quality. Skilled in time management and team leadership, adept at fostering cross-functional teamwork and decision-making. Achieved significant improvements without compromising on task delegation or safety standards.
Overview
33
33
years of professional experience
Work History
Manager
Flaming Grill Cafe
10.2007 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
Chevysfreshmex
09.1997 - 03.2008
- Upheld standards of professionalism, organization, and safety within the workplace.
Cook
Dennys Restaurant
10.1991 - 10.1997
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
Gender Studies
Consumer River
Sacramento, CASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Cross-functional teamwork
Languages
Spanish
Elementary
Timeline
Manager
Flaming Grill Cafe
10.2007 - 01.2025
Manager
Chevysfreshmex
09.1997 - 03.2008
Cook
Dennys Restaurant
10.1991 - 10.1997
Gender Studies
Consumer River
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