Summary
Work History
Overview
Education
Skills
Like Musical Instruments, sports, traveling and family time
Xclusive Services
Timeline
Generic

Fernando Soto

Hospitality and Area Manager
Colorado Springs,CO

Summary

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 1 year of management performance. Enterprising Area Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Driven Area Manager with experience ensuring the ongoing improvement of customer service standards within the assigned territory.

Work History

Stewarding Supervisor

Xcluisve Services
Colorado Springs, CO
  • Monitored food preparation, production and plating for quality control.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Controlled food costs and managed inventory

Construction Flagger

MTS
Colorado Springs, Colorado
07.2024 - 09.2024
  • Managed high-stress situations effectively while calmly directing heavy vehicular and pedestrian traffic amidst adverse weather conditions or unforeseen obstructions.
  • Facilitated smooth traffic transitions by expertly utilizing two-way radios for precise communication with coworkers at opposite ends of the construction zone.
  • Ensured compliance with road safety regulations by strictly adhering to established guidelines and procedures.
  • Enhanced safety for workers and the public through diligent monitoring of work zones and flagging operations.
  • Used flagging tools such as stop and slow paddle and red flag.
  • Controlled flow of automotive traffic under direction of project supervisor.

Maintenance Assistant

CCS
Colorado Springs, Colorado
01.2022 - 06.2024
  • Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
  • Organized storage areas and tool rooms to keep areas safe and fully stocked.
  • Replaced worn or damaged parts to restore equipment functionality.
  • Performed regular maintenance and repairs on mechanical systems to support continuous operation.
  • Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
  • Circulated throughout facility weekly to identify light bulbs in need of replacement.

Housekeeping Supervisor

MTS Staffing / Colorado Springs Marriott
Colorado Springs, Colorado
06.2022 - 06.2023
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Worked with front desk to respond promptly to all guest requests.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.

Area Manager

Xclusive Staffing / Xclusive Services
Colorado Springs / Salt Lake City , CO
03.2021 - 04.2022
  • Interviewing, hiring, and training company employees
  • Strategically and consistently schedule service staff based on the client orders
  • Manage large groups of employees for placement in multiples locations
  • Manage timekeeping system and to ensure accurate and timely payroll processing in accordance with company policies and deadlines
  • Conduct ongoing training for employees
  • Build and maintain relationships with the clients in all departments

Overview

4
4
years of professional experience

Education

High School Diploma -

Pikes Peak Community College
Colorado Springs, CO
03.2014

Skills

  • Human Resources
  • Focus and Follow-Through
  • Discrepancies
  • Department of Work Comps
  • Recruiting
  • Payroll
  • Administrative Management
  • Finance and Accounting Oversight
  • Problem Anticipation and Resolution
  • Human Resources Oversight
  • Inventory Distribution
  • Policy Development and Enforcement

Like Musical Instruments, sports, traveling and family time

I play instruments and when it comes to sports I play soccer and volleyball. I also love traveling and get to explorer new places and I love speding time with my entire family.

Xclusive Services

I've been with Xclusive Services since 2016 working in different areas in hospitality such as houseman, housekeeping, supervisor, banquets, conventional services, laundry turn down and ski valet and butlers. Also working along with Marriott, Hilton and Sonesta.

Timeline

Construction Flagger

MTS
07.2024 - 09.2024

Housekeeping Supervisor

MTS Staffing / Colorado Springs Marriott
06.2022 - 06.2023

Maintenance Assistant

CCS
01.2022 - 06.2024

Area Manager

Xclusive Staffing / Xclusive Services
03.2021 - 04.2022

High School Diploma -

Pikes Peak Community College

Stewarding Supervisor

Xcluisve Services

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Fernando SotoHospitality and Area Manager