Fernando Zepeda
Meridian,ID
Summary
Hardworking and reliable with ability in customer service, sales and time management. Highly organized and proactive with team-oriented mentality.
Overview
4
4
years of professional experience
Work History
Insurance Producer
Albert Rivera State Farm
Meridian, Idaho
06.2023 - Current
- Participated in team meetings to collaborate on strategies to meet goals.
- Assisted with the underwriting process by gathering necessary documents from applicants.
- Wrote policies, finalized documents, and kept paperwork.
- Quoted prospects to their insurance needs
- Operated in a driven sales environment.
- Receiving customer payments on premiums and issuing receipts.
Front of House Employee
Panda Express
Boise, Idaho
04.2023 - 06.2023
- Greeted customers and provided customer service.
- Took orders from customers and served the plates in a timely manner.
- Practiced safety protocols within the restaurant.
- Performed opening and closing duties such as counting money, organizing supplies, and sanitized lobby.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Communicated orders to BOH in an accurate and timely fashion.
Funding Specialist
American Credit Acceptance
Boise, ID, ID
05.2022 - 05.2023
- Reviewed and verified information in loan application and legal documents.
- Answered questions and advised customers regarding loans and transactions..
- Contacted employers and other sources to check applicants' credit and personal references.
- Scanned and uploaded loan and related documents into system.
- Contact dealership partners for assistance with pending obstacles delaying the funding process.
- Collaborated with underwriters and market representatives to clear stipulations on deals in house.
Real Estate Agent
Canyon Trail Realty
Jerome, ID
11.2021 - 05.2022
- Coordinated appointments with potential buyers to showcase houses and plots.
- Showed residential properties and explained features and value of available homes on the market.
- Managed sales by actively following up with prospects and leads.
- Advertised properties to general public by networking, brochures, ads and multiple listing services to maximize exposure to the public.
- Evaluated mortgage options to help clients obtain financing at best rates.
- Provided guidance to sellers and performed comparative market analysis to estimate properties' value.
- Remain knowledgeable about real estate markets.
- Communicated with inspectors and lenders to maintain purchase agreement terms.
- Prepared necessary paperwork for agreement contracts.
Freight Team Associate
Home Depot
Twin Falls, ID
01.2021 - 05.2022
- Assisted with unloading incoming delivered shipments manually and with use of lift equipment and carts before the time deadline according to the size of load.
- Reviewed labeling and stocking of on-shelf inventory to verify correct pricing and content information displayed to customers.
- Transported pallets of inventory items using forklift, observing safety rules in operating heavy equipment.
- Managed organization and product designating areas for various inventory types to optimize ease and transportation.
- Eliminated safety hazards in loading and work areas, removed physical obstructions to truck access and identified slick or icy surfaces.
- Inspected and reported or repaired damaged cargo.
Education
Real Estate License - Real Estate
Envision Real Estate
Boise, ID11.2021
Skills
- Decision making
- Problem solving
- Team collaboration
- Visual inspection
- Willing to learn
- Deadline meeting
- Verbal and written communication
- Attention to detail
- Customer service
- Fluent in spanish
- Work ethic
- People skills
- Goal setting
- physical strength and stamina
- Lead Follow up
- Information confidentiality
- Contract negotiation
- Relationship building
Timeline
Insurance Producer
Albert Rivera State Farm
06.2023 - Current
Front of House Employee
Panda Express
04.2023 - 06.2023
Funding Specialist
American Credit Acceptance
05.2022 - 05.2023
Real Estate Agent
Canyon Trail Realty
11.2021 - 05.2022
Freight Team Associate
Home Depot
01.2021 - 05.2022
Real Estate License - Real Estate
Envision Real Estate
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