Fernando W Valle Rodriguez
Upland,CA
Summary
Proven track record in logistics and customer service, notably with Upland Flowers, where I enhanced customer satisfaction through timely and accurate deliveries. Skilled in GPS navigation and route planning, coupled with a positive attitude and teamwork, I consistently delivered exceptional results. My dedication to safe driving and reliability contributed to a significant improvement in service efficiency.
Overview
18
18
years of professional experience
Work History
Delivery Driver
Upland Flowers
02.2022 - Current
- Delivered flowers to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of flowers.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Uber and Lyft Driver
Self-employeed
10.2019 - 02.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Car Detailer
Crossroads Car Wash
07.2006 - 07.2018
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Provided exceptional customer service and addressed customer inquiries.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained clean, tidy and safe work environment.
- Applied protective agents, including sealants, to protect surfaces.
- Shined vehicle windows and windshields to remove water spots.
- Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Refilled gas tanks and documented fluid levels.
- Boosted interior cleanliness, shampooing carpets and treating leather seats.
- Applied sealants and ceramic coatings to prolong exterior protection and maintain high customer satisfaction.
- Wiped down and polished interior and exterior surfaces.
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Dependable and reliable
- Punctual and Reliable
- Safe Driving
- GPS and route planning
- Heavy Lifting
Timeline
Delivery Driver
Upland Flowers
02.2022 - Current
Uber and Lyft Driver
Self-employeed
10.2019 - 02.2022
Car Detailer
Crossroads Car Wash
07.2006 - 07.2018
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