Results-driven Customer Service Representative with a focus on resolving complaints and enhancing customer satisfaction. Known for data entry accuracy and effective collaboration to streamline service delivery.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
R&M Courier Services INC
09.2024 - Current
Assisted customers with inquiries, providing accurate information on services and delivery options.
Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
Processed orders through company software, ensuring timely and accurate dispat.
Collaborated with team members to streamline communication between departments for improved service delivery.