Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Medical Courier
Associated Couriers LLC
Garden City, NY
09.2022 - Current
Coordinated delivery of medical specimens to appropriate laboratory facilities.
Provided exceptional customer service during interactions with clients.
Tracked delivery records with manifests using smartphones for customer signatures.
Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
Used GPS navigation to plan routes and rerouted for unexpected delays.
Adhered to HIPAA regulations when handling sensitive materials.
Followed established protocols when transporting hazardous materials.
Managed multiple routes concurrently while meeting all deadlines.
Sorted parcels according to delivery route.
Inspected vehicles daily to ensure safety on the roadways.
In-Home Caregiver
Home Family Care
Brooklyn, NY - New York
09.2021 - Current
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Supervised daily activities and provided assistance to staff.
Developed rapport to create safe and trusting environment for care.
Trained new caregivers in agency policies and proper methods to meet clients' needs.
Senior Caregiver
Continental Home Care Agency
Forest Hills, NY
02.2019 - Current
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Offered companionship and kindness to elderly patients.
Completed regular check-ins and progress report for each client.
Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Identified needs and coordinated plans for travel and out-of-town functions.
Delivery Driver
Vincents Pizzeria
LYNBROOK, NY - New York
05.2017 - Current
Completed on-time deliveries by choosing best and most efficient routes.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Completed rush deliveries on tight timetables to satisfy customer needs.
Fostered positive working relationships with regular customers.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
Delivered packages to customer doorsteps and business offices.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Grocery Store Cashier
King Kullen Grocery Co
Rockville Centre, NY
10.2016 - 04.2017
Checked for outdated and overripe grocery items and removed from inventory.
Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Monitored self-checkout systems and provided assistance or intervention where required.
Pleasantly greeted customers and provided prompt and courteous service.
Retrieved items for customers and verified prices.
Completed regular cycle counts and inventory audits.
Education
Bachelor of Science - Criminology
SUNY College At Old Westbury
Old Westbury, NY
12-2023
High School Diploma -
Lynbrook Senior High School
Lynbrook, NY
06.2016
Associate of Science - Criminal Justice
Nassau Community College
Garden City, NY
Skills
Personal Hygiene Assistance
Client Records Management
Patient Ambulation
Critical Thinking
Decision Making
Diet and Nutrition
Relationship Building
Physical Stamina
Team Collaboration
Independent Thinking
Injury Prevention
Schedule Maintenance
Meal Planning
Payment Collection
Item Sorting
Heavy Lifting
Delivery and Pickup
Business Processes and Procedures
Sorting
Route Planning
Confidentiality
Valid Driver's License
Clean Driving Record
Safe Driving
Accomplishments
Supervised team of 4 staff members in busy restaurant.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Successfully took care of many of his patients in the Home Care environment.
Established great relationships with the nurses and managers that medical packages are delivered too.