Fernando Villarreal
Schertz,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Youth Care Worker
Endeavors Staffing
01.2023 - Current
- Report any suspicious behaviors and happenings to management
- Bilingual translator.
- Enhanced youth development by implementing structured activities and educational support.
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Maintained accurate case records, ensuring compliance with organizational policies and state regulations.
- Coordinated outreach efforts to identify potential new program participants in need of services offered by our organization.
Security Officer (part-time)
SPI International
10.2022 - 01.2023
- Travel to Florida to assist FEMA with Hurricane Ian destruction
- Provided security to premises to help prevent looting of buildings
- Monitor property entrances, and authorize entrance of people and vehicles
- Inspect and patrol premises regularly to make sure no civilians entering danger zones
- Provide security to City Hall and emergency hospitals
- Met with city officials weekly to discuss any changes or concerns.
Security Supervisor
Guard Force International
11.2020 - 10.2022
- Actively tracked and reported all major vulnerabilities to ensure the company remained compliant making sure protocol was met for CDC requirement on entering Veterans hospital
- Trained new security officers on CDC rules and regulations, while building their technical skills and increasing their performance
- Oversaw numerous Veterans hospital in the South Texas area making sure all CDC policies were implemented.
New Accounts Manager
Aarons
09.2018 - 12.2019
- Keyed customer details, including contract information and payment data into system, carefully observing all corporate procedures related to confidentiality
- Contacted customer as soon as issues arose to immediately find resolutions before problems escalated
- Presented new and addition products and services to existing customers
- Transported products to customer locations
- Resolved problems, improved operations and provided exceptional client support
- Increased customer satisfaction by resolving issues
- Drove operational improvement which resulted in savings and improved profit margins
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Security Officer
Protection Specialist and Tactical
04.2015 - 07.2018
- Patrolled location to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen request for assistance and provide public safety
- Conduct random property check
- Resolve conflicts and negotiated mutually beneficial agreements between parties
- Responded to domestic calls when needed on properties
- Worked with customers to understand needs and provide service
- Handled calls to address customer injuries and concerns
- Member of Special Protective Tactics Team.
Owner and Operator
United States Extraction Agents
05.2012 - 05.2015
- Managed day to day business operation, including accounting, finance, HR, marketing, and public relations
- Negotiated contract with different counties
- Schedule training, prepared schedules and provided all equipment and uniforms for employees
- Conducted vehicle inspections prior to and after completing each shift, documenting damage or issues in comprehensive reports
- Operated with safety and skills to avoid accidents and delays
- Extradited inmates to and from federal facilities in a timely manner.
Patrol Officer / Private Investigator
Texas Lawman Security Traffic Control Services LLC
02.2011 - 04.2012
- Patrolled location to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance, and provide public safety
- Resolve problems, improve operations and provide exceptional client support
- Participate in crime meeting with SAPD officers and property managers
- Respond to domestic calls, involved SAPD whenever necessary
- Assist management with serving eviction notice
- Completed detailed reports and required paperwork related to daily incidents.
Extradition Agent
United States Extradition Service
02.2008 - 02.2011
- Worked as member of tactical team to transport high risk federal inmates to and from federal facilities and federal courts
- Negotiated housing for federal inmates with county officials, assist inmates with medication when necessary, monitor inmates when hospitalized and provided inmates with three meals a day when needed
- Tri lingual (English, Spanish, Portuguese)
- Communicated route with dispatch on hourly basis, kept daily traffic log
- Travel to Puerto Rico and Hawaii when needed.
Transport Driver
CSI Court Services
06.2006 - 12.2007
- Mapped out destinations ahead of time to ascertain safest and quickest routes for pickup and delivery
- Maintained telephone and radio contact with supervisor to receive instruction
- Picked up inmates from correctional facilities and transported them across state lines
- Met with agents at state lines to exchange court documents and federal inmate
- Maintained daily activity log.
Education
Skills
- Customer service
- Communication skills
- Spanish
- Bilingual
- Law enforcement
- Computer skills
- Youth Advocacy
- Shelter Arrangements
- Program Evaluation
- Youth Supervision
- Behavior Management
Languages
Portuguese
Limited Working
English
Full Professional
Spanish
Full Professional
Timeline
Youth Care Worker
Endeavors Staffing
01.2023 - Current
Security Officer (part-time)
SPI International
10.2022 - 01.2023
Security Supervisor
Guard Force International
11.2020 - 10.2022
New Accounts Manager
Aarons
09.2018 - 12.2019
Security Officer
Protection Specialist and Tactical
04.2015 - 07.2018
Owner and Operator
United States Extraction Agents
05.2012 - 05.2015
Patrol Officer / Private Investigator
Texas Lawman Security Traffic Control Services LLC
02.2011 - 04.2012
Extradition Agent
United States Extradition Service
02.2008 - 02.2011
Transport Driver
CSI Court Services
06.2006 - 12.2007
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