FeShonta Anderson
Austin,AR
Summary
Highly skilled dispatcher with background in managing complex logistics and coordinating transportation services. Possess strong communication, problem-solving, and organizational skills essential for high-pressure environments. Demonstrated ability to improve dispatch efficiency and accuracy, significantly enhancing operational flow. Committed to maintaining clear and effective communication between drivers, customers, and management to ensure timely and precise delivery schedules.
Overview
10
10
years of professional experience
Work History
Dispatch Assistant
Estes Express
Little Rock, AR
03.2015 - Current
- Worked closely with transportation supervisor to dispatch and assign loads.
- Reviewed driver logs for accuracy prior to submitting them for payroll processing.
- Relayed work orders, messages or information using telephones or two-way radios.
- Performed quality assurance checks on products before releasing them from warehouse storage facilities.
- Prepared manifests and other relevant paperwork for driver pickups and deliveries.
- Maintained current knowledge of personnel in field and completed deliveries or delays.
- Answered customer requests with information about product availability, shipping information and status updates.
Education
Associate of Science - Nursing Practice
Pulaski Technical College
North Little Rock, AR08-2005
Skills
- Data entry proficiency
- Scheduling expertise
- Driver communication
- Multitasking and organization
- Stress tolerance
- Decision-making
- Attention to detail
- Conflict resolution
- Problem-solving
- Call handling
- Customer relations
References
References available upon request.
Timeline
Dispatch Assistant
Estes Express
03.2015 - Current
Associate of Science - Nursing Practice
Pulaski Technical College