Hi, I’m
Festus Kamara
Louisville,KY
Summary
Reliable and detail-oriented professional transitioning into IT support, with 12+ years of experience in customer service, logistics, and operations. Skilled at troubleshooting issues, supporting end-users, and maintaining organized systems. Currently pursuing CompTIA Network+ and CompTIA Security+ certifications. Seeking a Help Desk role to launch a career in IT.
Overview
12
years of professional experience
Work History
IDALouisville, KY
Interior Design Associate
Current
Job overview
- Supported residential and commercial design projects from planning through installation
- Coordinated vendors, deliveries, and materials efficiently
- Troubleshot project scheduling issues to meet deadlines
- Assisted clients with inquiries and resolved concerns professionally
- Maintained organized records, inventory, and project tracking
Diligent Delivery SystemsLouisville, KY
Logistics Associate
Job overview
- Managed shipping, receiving, and inventory processes
- Operated warehouse equipment safely and efficiently
- Collaborated with team members to troubleshoot operational issues
- Maintained adherence to safety and operational standards
Ruth's Chris Steak HouseLouisville, KY
Server
Job overview
- Delivered high-quality service in a fast-paced, high-pressure environment
- Resolved customer issues efficiently, maintaining professionalism
- Demonstrated multitasking, communication, and problem-solving skills
- Processed payments and managed POS systems accurately
Education
High School Diploma
University Overview
Some College Coursework Completed
Skills
- CompTIA Network (in progress)
- CompTIA Security (in progress)
- Problem Solving
- Critical Thinking
- Customer Service
- Client Relations
- Time Management
- Multitasking
Timeline
Interior Design Associate
IDA
Current
Server
Ruth's Chris Steak House
Logistics Associate
Diligent Delivery Systems
High School Diploma