Feven Solomon

Experienced Customer Service Representative with exceptional oral and written communication skills, active listening, and analytical problem-solving abilities. Enhances customer experiences through service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Collaborative leader dedicated to promoting an engaged and empowering work culture. Strengths lie in building and maintaining relationships with diverse stakeholders in dynamic, fast-paced settings. Organized and dependable, successfully manages multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Familiar with Microsoft platforms, including Excel and Tableau.