Fey Barnes

Event coordinator with twenty years of experience planning and executing successful events. Highly organized and detail-oriented, with a proven ability to multitask and handle last-minute changes. Excellent communication and customer service skills, with a strong ability to build relationships with clients. Creative thinker with a passion for implementing new and innovative ideas.

Responsibilities:

• Plan and execute a wide variety of events, from small parties to large corporate gatherings.
• Work closely with clients to understand their needs and develop customized event plans.
• Manage all aspects of event planning, including budgeting, vendor selection, timeline management, and on-site coordination.
• Handle all logistics on the day of the event, ensuring that everything works as planned.

Managed daily office operations, client communication, and project documentation. Key duties include scheduling, answering phones, communicating with insurance adjustors, and supporting project managers with contracts or permits.

Responsibilities:

• Answering phones, greeting clients, managing emails, and ordering supplies.
• Processing change orders, purchase orders, subcontracts, and assisting with project scheduling.
• Maintaining digital/physical files, updating safety documents, and managing permits.

Managed guest transactions for lessons and lift tickets, requiring excellent customer service, cash handling accuracy, and POS system proficiency. Responsibilities include welcoming guests, processing payments, and providing information on services.

Responsibilities:

• Accurately process cash, credit card, and, if applicable, voucher payments for lessons.
• Greet guests, answer questions about lesson types, and provide information on resort activities.
• Operate computerized point-of-sale systems to book lessons or retail items.
• Balance cash drawers, complete reports, and maintain a clean, organized work area.

Supported brokers and account managers by servicing client insurance programs, processing documentation, and handling administrative tasks.

Responsibilities:

• Provide daily support to account managers by handling client inquiries, processing service requests, and fostering relationships.
• Prepare, review, and process insurance applications, binders, endorsements, and renewals for accuracy.
• Issue Certificates of Insurance (COI) and evidence of property insurance.
• Maintain accurate client information in agency management systems.
• Assist with premium analysis, policy checking, and auditing.