Isabella Rodriguez
Pomona,CA
Summary
Highly organized and detail oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator, able to foster relationships with clients establishing long term connections. Dedicated to serve the best experience as a customer service representative with diverse industry background. Driven to contribute to the solid brand and success of the organization.
Overview
5
5
years of professional experience
Work History
Event Coordinator
VITA Italian Bar & Grill
07.2022 - 02.2024
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Developed detailed event reports, documenting all aspects of each event.
Host
Yard House
08.2021 - 04.2022
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Host
The Brixton
01.2020 - 03.2020
- Provided a professional and welcoming experience as the first point of contact to customers
- Facilitated guest seating arrangements
- Managed scheduling of reservations
- Contributed to duties involved in the set-up and closing process.
Sales and Support Generalist
Victoria's Secret
09.2018 - 12.2018
- Established an emotional connection with customers
- Engaged customers to reach sales targets
- Provided friendly and efficient cash wrap experience
- Served as stylist to satisfied customers
- Replenished merchandise to brand standards.
Education
Bachelor of Science - Business Administration
Mt. San Antonio College
Walnut06.2026
Business Administration -
San Francisco State University
San Francisco, CA01.2018
Skills
- Solid Interpersonal and Customer Service Skills
- Excellent Verbal and Written Communication Skills
- Proficient in Microsoft Office Suite
- Strong Organizational and Project Management Skills
- Individual Contributor and Collaborative Team Member
- Bilingual and Bi-Cultural Background (English-Spanish Language)
- Transferable Administrative Skills from University Courses and Project Teams
Volunteer Experience
Casa Colina Rehabilitation Center and Hospital, Pomona, CA, Served in the Central Supply department and delivered medical supplies to all departments in the hospital, Supported the Medical Surgical Care department with the delivery of intravenous lines (IV's), Stocked inventory in the stock warehouse, Responded to patient requests
Languages
Spanish
Native or Bilingual
Timeline
Event Coordinator
VITA Italian Bar & Grill
07.2022 - 02.2024
Host
Yard House
08.2021 - 04.2022
Host
The Brixton
01.2020 - 03.2020
Sales and Support Generalist
Victoria's Secret
09.2018 - 12.2018
Bachelor of Science - Business Administration
Mt. San Antonio College
Business Administration -
San Francisco State University
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