Obinna Ihezue
Ashburn,United States
Summary
Driven professional with several years of experience in hospitality industry and events planning. Strong client-customer service, organization and time management skills. Dedicated to providing top-tier service to guests and event attendees.
Overview
5
5
years of professional experience
Work History
Event Coordinator
Spargo, INC.
Fairfax, VA
03.2022 - Current
- Orchestrated seamless event registration and attendance tracking, culminating in meticulous data collection and robust reporting, showcasing a commitment to precision and efficiency
- Engaged collaboratively with diverse cross-functional teams, contributing to the optimization of registration, check-in, and ticketing processes to guarantee a flawless attendee experience, aligning with Spargo's commitment to customer-centric excellence
- Contributed to the success of the global international event, ASCO Breakthrough 2023 in Japan, and actively supported the execution of 10 additional shows across the United States in 2023, demonstrating a commitment to operational excellence and international event management
- Extensive experience managing events with attendance surpassing 40,000 individuals, showcasing a proven ability to handle large-scale and high-impact initiatives.
- Provided on-site support during the day of the event including problem solving if necessary.
- Utilized event management software to track registrations, payments, and attendee feedback for continuous improvement.
Loan Processor
First Savings Mortgage Corporation
McLean, VA
08.2020 - 12.2021
- Thoroughly validated and scrutinized information, ensuring the precision and accuracy of loan applications and closing documents on home loans between $200k - $700k
- Provided comprehensive responses to inquiries and offered guidance to clients on loans and transactions, showcasing effective communication and customer service skills
- Ordered property insurance or mortgage insurance policies in order to ensure protection against loss on mortgaged properties
- Guaranteed adherence to regulatory standards by conducting thorough loan reviews within stipulated contractual deadlines, demonstrating a commitment to compliance and operational efficiency in alignment with government regulatory rigorous standards
- Contacted credit bureaus and employers in order to examine applicants' credit and credentials.
Administrative Assistant
Offender Aid and Restoration
Arlington, VA
08.2019 - 03.2020
- Provided administrative support to multiple departments, including scheduling, coordinating meetings and events, and taking minutes
- Maintained inventory of office supplies and equipment, ensuring the office was stocked with necessary items
- Supervised clients entering establishment, determine nature and purpose of visit, directing the correct office
- Operated telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Education
Bachelor of Science (B.S.) Psychology -
George Mason University
Fairfax, VA05.2019
Skills
- Detail Oriented
- Customer Focused
- Data Collection
- Quality Assurance
- Event Planning
- Travel Management
- Interpersonal Communication Skills
- Excellent Customer Service Skills
- Cross-functional Collaboration
- Microsoft Office Suite
Timeline
Event Coordinator
Spargo, INC.
03.2022 - Current
Loan Processor
First Savings Mortgage Corporation
08.2020 - 12.2021
Administrative Assistant
Offender Aid and Restoration
08.2019 - 03.2020
Bachelor of Science (B.S.) Psychology -
George Mason University
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