I would like a position with potential for advancement where I can utilize my knowledge and experience. Dependable, detail oriented worker with the eagerness to learn new things; ability to maintain sense of urgency and high level of confidentiality while providing excellent service.
Overview
16
16
years of professional experience
Work History
Licensing Specialist
Minnesota Office of Cannabis Management
09.2025 - 03.2026
Examine and evaluate the status of the applicant requests to determine if the applicant has applied for the appropriate license and meets regulatory requirements and qualifications including initial licensing, continuing education, application procedures and reinstatement of license after lapse, license inactivation, transfer of license, license renewal, certifications, name and address changes and status changes.
Evaluate documentation submitted by applicants review and authorize approvals and develop change requirements. Write letters and memos regarding deficiencies and compliance issues regarding applications. Contact applicants for additional information when applications are incomplete, inaccurate, or missing information. Review complex applications, process and determine disposition of applicants, filings and renewals. Initiate next steps when applications fall outside the normal process. Verify applicants credentials when needed.
Insurance Service Specialist
Pacific Life Insurance
Minneapolis, MN
05.2016 - 04.2024
Handles all contracts and licensing duties for assigned territory. Coordinates and expedites the licensing, contracting and appointment process for producers within assigned territory. Assists with unassigned territories as requested. Escalates issues to supervisor or team lead as appropriate. Monitors contracting with spreadsheet report. Handles monthly termination reports. Prepares reports for weekly calls as requested and prepare to give status on contracting to producers, recruiters, or staff. As requested, perform miscellaneous office support including filing, photocopying, scanning, closing out files, screening calls, assisting management with special projects or other duties as needed.
Deficiency Resolution Analyst
Wells Fargo
Minneapolis, MN
03.2010 - 05.2016
Accountable for clearing deficiencies after loan closing to ensure salability of loan. Responsible primarily for clearing deficiencies for Private Mortgage Banking loans. In charge of communicating with Home mortgage consultants, Title Companies, Processors, Closers and Post closing analyst to resolve deficiencies in a timely matter.