Aymie Kang
Dr. Quintal & Associates Counseling Center
Parrish,FL
1
Certification
20
years of professional experience
Front Desk Reception and Scheduling professional coordinating new and returning client intake for a counseling center. Manages appointment scheduling, client paperwork follow-up, and reminder tasks while handling calls, mail, and supply tracking. Keeps front office flow organized so clients arrive prepared and records stay current.
Work History
Licensing Specialist
9 Years 1 Month- Coordinated projects to ensure timely licensing of insurance agents for product sales.
- Facilitated meetings with prospective agents to discuss licensing opportunities.
- Collaborated with coworkers to complete tasks and meet deadlines as a cohesive team.
- Reviewed and processed licensing applications for compliance with regulatory standards.
- Coordinated communication between applicants and regulatory agencies to ensure timely responses.
- Maintained comprehensive records of licensing status and documentation using internal systems.
- Provided support in resolving complex licensing issues by analyzing regulations and providing solutions.
- Provided exceptional customer service to applicants, addressing inquiries with accurate information and timely responses.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
Front Desk Reception and Scheduling
7 Months- Handle incoming calls for new or recurring clients. Schedule or make changes. Send clients paperwork according to what the doctor was seeing them for. Executed follow-up emails and tasks to remind clients of upcoming appointments and outstanding documents. Handle incoming and outgoing mail. Restocked and tracked supplies.
- August 2025-current Till 03/23
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
Components Technician
5 Months- Received and processed blood from blood drives and walk-in donations, ensuring compliance with safety protocols. Processed and labeled blood for shipment to hospitals, facilitating timely delivery for patient care. Executed sanitization and proper PPE procedures to maintain a safe working environment.
- Operated and maintained blood component production equipment to ensure compliance with safety standards.
- Conducted quality control checks on blood components to guarantee product integrity and adherence to regulations.
- Exceeded customer satisfaction metrics through timely delivery of high-quality components.
Visual Field Technician
2 Years 1 Month- Conducted visual field tests and imaging for two doctors at a private practice. Organized patient files.
- Sanitized and prepared patient rooms for upcoming appointments and training exercises.
- Performed routine equipment maintenance to ensure optimal functionality and compliance with safety standards.
- Conducted thorough field assessments to identify patient needs and recommend appropriate glaucoma treatments.
- Kept detailed records of field measurements and data.
- Prepared and submitted reports to document work performed and provide progress updates to management.
Education
Optometric Assistant Program
- Criminology and Psychology
Skills
Appointment scheduling
Patient registration
Phone triage
Insurance verification
Medical records management
Workplace safety
Safe Equipment Handling
Patient room cleaning
Specimen handling
Infection control
Electronic health record documentation
HIPAA compliance
Insurance eligibility verification
Clinical inventory control
Accomplishments
Have been registered and certified BLS ( CPR) since 2023
Certification
BLS American Heart Assoc. – 2023
Timeline
Front Desk Reception and Scheduling
Dr. Quintal & Associates Counseling Center
08.2025 - 03.2026Read More
Components Technician
Suncoast Blood
09.2023 - 02.2024Read More
Visual Field Technician
Gulf Coast Glaucoma Clinic
02.2020 - 03.2022Read More
Licensing Specialist
Oak Tree Financial
06.2006 - 07.2015Read More
Fresno City College
from Criminology and Psychology
Read More
Manatee Technical College
Optometric Assistant Program
Read More