Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Ellis

San Diego,CA

Summary

Motivated and passionate about wellness, fitness and beauty, with a strong desire to gain experience in the industry. My background in client-facing roles has provided me with excellent communication, problem-solving, and sales skills, along with a commitment to delivering exceptional customer experiences. With a flexible and open mindset, I am committed to learning, growing, and contributing to a team that promotes healthy living. Looking to expand my knowledge and experience in a dynamic environment where I can make a positive impact on others’ well-being.

Overview

3
3
years of professional experience

Work History

Licensed Esthetician

Salon LG
09.2023 - Current
  • Administered a wide range of facial treatments to clients, utilizing expertise in skincare techniques and products to address specific concerns and enhance overall skin health
  • Demonstrated proficiency in using professional skincare equipment and tools, maintaining strict adherence to hygiene and safety protocols
  • Educated clients on proper skincare routines and product usage, promoting long-term skin health and wellness
  • Assisted in front desk operations, managing appointment bookings, handling customer inquiries, and processing payments
  • Created repeat business by developing long-term relationships with regular customers.

Skincare Sales Consultant

Safa Argan
04.2024 - 08.2024
  • Provided expert skincare consultations by assessing customers’ skin types and concerns, delivering tailored product recommendations to enhance their skincare routines and improve overall skin health.
  • Demonstrated in-depth knowledge of skincare ingredients, formulations, and benefits, educating customers on how to use products effectively and addressing questions to drive informed purchasing decisions.
  • Developed and maintained strong relationships with clients through exceptional customer service, follow-ups, and personalized skincare advice, resulting in high levels of customer satisfaction and repeat visits.
  • Assisted in maintaining product inventory, restocking shelves, and ensuring visually appealing displays, contributing to an organized sales environment and enhancing customer shopping experience.
  • Consistently exceeded monthly sales targets by fostering customer loyalty, increasing repeat business, and introducing new product lines to meet client needs and preferences.

Student Esthetician

Bellus Academy
10.2022 - 06.2023
  • Gained hands-on experience performing a variety of facial treatments, including deep cleansing, exfoliation, extractions, and mask applications, while adhering to hygiene standards and customized to individual client needs.
  • Conducted thorough skin assessments, providing clients with personalized skincare advice based on their skin type, concerns, and goals, while recommending appropriate treatments and homecare products.
  • Stayed current with industry trends, new skincare technologies, and product lines through ongoing education, workshops, and practical application of new techniques to improve client satisfaction and treatment outcomes.
  • Performed a range of hair removal services, including eyebrow shaping, leg, and facial waxing, using both hard and soft wax, ensuring client comfort and optimal results.
  • Used social media platforms to promote salon and services.

Scooper/Cashier

Salt & Straw
01.2022 - 10.2022
  • Delivered exceptional customer service by greeting customers, taking orders, and ensuring accuracy in preparing and serving ice cream, toppings, and other menu items while maintaining a friendly and positive atmosphere.
  • Assisted with inventory control by monitoring stock levels of ice cream, toppings, and supplies, and restocked items as needed to ensure a continuous, well-organized service experience.
  • Efficiently operated the cash register, processed payments (cash, card, etc.), and provided accurate change, ensuring smooth and fast transactions in a high-volume environment.
  • Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.

Barista/Cashier

Parakeet Juicery
09.2021 - 01.2022
  • Maintained a clean and organized work area, including regularly cleaning juicing equipment and storage areas
  • Demonstrated high standards of customer service during high-volume, fast-paced operations
  • Worked independently, including opening and closing the store
  • Communicated clearly and positively with coworkers & management
  • Maintained regular and consistent attendance and punctuality.

Education

900 hours in Advanced Esthetics -

Bellus Academy
Poway, CA
06.2023

High School Diploma -

Del Norte High School
San Diego, CA
06.2021

Skills

  • Problem-Solving
  • Customer service
  • Adaptability
  • Communication
  • Product-Knowledge
  • Empathy
  • Patience

Timeline

Skincare Sales Consultant

Safa Argan
04.2024 - 08.2024

Licensed Esthetician

Salon LG
09.2023 - Current

Student Esthetician

Bellus Academy
10.2022 - 06.2023

Scooper/Cashier

Salt & Straw
01.2022 - 10.2022

Barista/Cashier

Parakeet Juicery
09.2021 - 01.2022

High School Diploma -

Del Norte High School

900 hours in Advanced Esthetics -

Bellus Academy

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Samantha Ellis