Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Business Development/Loan Originator
Highland Commercial Mortgage, LLC
Birmingham, AL
01.2020 - Current
Originated over $200 million dollars in FHA loan volume for market rate and affordable multifamily housing developments in first year (2020-2021).
Company representative for industry meetings and conferences throughout the country.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Participated on weekly calls to monitor loan process between underwriters and members of the development team.
Monitored pipelines to track and log status of loans.
Marketing Director
Highland Commercial Mortgage, LLC
08.2015 - 01.2020
Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.
Organized and executed robust, creative experiential marketing events.
Analyzed market trends and competitive landscape to understand opportunities and potential value.
Devised marketing plans using digital strategies, print advertising and word of mouth tactics.
Created innovative strategies to drive customer engagement.
Designed, implemented and enhanced national marketing initiatives to maximize outreach.
Kept all campaigns and marketing collateral in line with branding and focused on target consumers.
Collaborated with designers and editorial team on marketing materials.
Licensed Massage Therapist
Massage Therapy Group
Homewood, AL
01.2004 - Current
Developed a private massage therapy practice focused on injury related issues, deep tissue therapy and sport rehabilitation.
Maintained client treatment records and designed long-term care programs for return customers.
Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
Fundraising Coordinator
Alabama Forver
Mountain Brook, AL
01.2011 - 01.2014
Planned and organized special events, solicited corporate sponsorships and set up matching gift donations to reach financial targets.
Conducted prospect research to identify and engage potential donors and partner organizations.
Developed and implemented marketing campaigns targeting donors.
Attended events to develop professional network of potential donors.
Planned and implemented fundraising events.
Education
710 Hour Curriculum - Massage Therapy
Mississippi School of Therapeutic Massage & Bodywork
Jackson, MS
05.2004
Bachelor of Science - Dietetics
Mississippi State University
Starkville, MS
05.1999
Skills
Customer Communication
Microsoft Office
Verbal and Written Communication
Customer Service
Time Management
Problem Solving
CRM Software
Appoint Scheduling
Explanation of FHA Loan Programs
Affiliations
National Board Certification for Massage Therapy & Bodywork, #408861-00
Alabama State Board Certified Massage Therapist, AL LIC #1930 Women’s Affordable Housing Network (WAHN), Alabama Board Member National Multifamily Housing Council (NMHC)
Timeline
Business Development/Loan Originator
Highland Commercial Mortgage, LLC
01.2020 - Current
Marketing Director
Highland Commercial Mortgage, LLC
08.2015 - 01.2020
Fundraising Coordinator
Alabama Forver
01.2011 - 01.2014
Licensed Massage Therapist
Massage Therapy Group
01.2004 - Current
710 Hour Curriculum - Massage Therapy
Mississippi School of Therapeutic Massage & Bodywork
Bachelor of Science - Dietetics
Mississippi State University
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