Jade Johnson
Ames,IA
Summary
Knowledgeable Receptionist skilled in administrative support and customer service. Over 5 years of customer service. Bringing in experience managing fast paced, front desk operations. Strong planning, problem solving and communication skills. Strong willed and always wanting to help others!
Overview
4
4
years of professional experience
Work History
Line Worker
Continental Manufacturing Chemist
Huxley, IA
03.2022 - Current
- Inspected final products to assess compliance with quality standards and established tolerances.
- Maintained maximum organization and productivity by properly sorting project components on work tables.
- Assisted quality assurance by inspecting items and removing defective parts.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
Maintenance Technician
LOF Xpress
Ankeny, IA
05.2021 - 03.2022
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Receptionist
Clemons Ford Lincoln Toyota
Ottumwa, IA
01.2020 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
Cashier/Cook
Casey's General Stores Inc
Albia, IA
02.2019 - 12.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Telemarketer
TLC
Ottumwa, IA
08.2018 - 01.2019
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
- Recorded contact information of customers and potential customers in internal database.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
Education
High School Diploma -
Eddyville Blakesburg Fremont
Eddyville, IA05.2017
Skills
- Assembly protocols
- Work Task Prioritization
- Cash Register Operations
- Positive Attitude and Energetic
- Multi-Line Phone Systems
- Customer Service-Oriented
- Courteous and Professional
- Attention to Detail
- Service Descriptions
- Product Descriptions
- Customer Service
- Issue Analysis
Timeline
Line Worker
Continental Manufacturing Chemist
03.2022 - Current
Maintenance Technician
LOF Xpress
05.2021 - 03.2022
Receptionist
Clemons Ford Lincoln Toyota
01.2020 - 07.2021
Cashier/Cook
Casey's General Stores Inc
02.2019 - 12.2019
Telemarketer
TLC
08.2018 - 01.2019
High School Diploma -
Eddyville Blakesburg Fremont