Fei Hung Yuki Man
Cumming,GA
Summary
Friendly and upbeat Beautician with 20 years of experience in beauty industry and hardworking mentality. Dedicated to satisfying clients and gaining repeat business. Excellent communication, interpersonal and conflict resolution skills for best-in-class customer service.
Dedicated Rideshare Driver with over half years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record.
Overview
21
21
years of professional experience
Work History
Uber Partner
Ride Share
08.2023 - Current
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- Responded with ease to sudden changes in routes and schedules.
Beauty Salon Owner
Owners
04.2008 - 12.2019
- Improved employee retention rates by cultivating a supportive work environment that encouraged professional growth opportunities for staff members.
- Create print and online advertisements to bring in new customers.
- Developed a loyal client base by consistently delivering high-quality services and keep positive relationships with customers.
- Initiated workplace improvement for increased service efficiency.
Senior Beautician
Beauty Salon
04.2006 - 01.2008
- Educated clients on proper skincare routines and product usage to maintain their desired look at home.
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Built a loyal clientele through good communication skills and attention to detail in all beauty services provided.
- Streamlined appointment booking process leading to reduced wait times for clients.
- Trained salon staff in traditional and innovative beauty machines techniques and salon management.
Telesales Executive
Buffet Group
03.2005 - 01.2006
- Assisted in the launch of new products, introducing them to customers and generating interest through compelling pitches.
- Opened new accounts and documented personal, demographic, and payment information in system.
Beautician
Beauty Salon
01.2003 - 02.2005
- Maintained regular client list and successfully handled walk-in customers.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Full body massage and eyelashes extension service to clients.
Education
GED -
Lanier Technical College, Cumming, GA USA
7785 Majors Rd, Cumming, GA 3004104.2024
HKCEE - Tourism And Hospitality; Business; Economics
Fanling Government Secondary School
Hong Kong SAR05.2002
Skills
- Service Calls
- Fluent in English, Cantonese, and Mandarin
- Product Promotion
- Customer Support and Service
- Customer communications
- Sales closing
- Sales Transactions
Timeline
Uber Partner
Ride Share
08.2023 - Current
Beauty Salon Owner
Owners
04.2008 - 12.2019
Senior Beautician
Beauty Salon
04.2006 - 01.2008
Telesales Executive
Buffet Group
03.2005 - 01.2006
Beautician
Beauty Salon
01.2003 - 02.2005
GED -
Lanier Technical College, Cumming, GA USA
HKCEE - Tourism And Hospitality; Business; Economics
Fanling Government Secondary School
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