Fiapa'i Aukuso
Clarksville,TN
Summary
Skilled supervisor with experience in security operations, report writing, and managing daily site activity. Strong background in CCTV monitoring, access control, and problem solving. Committed to protecting people, supporting team readiness, and maintaining a safe, professional environment.
Overview
1
1
Language
1
1
Certification
19
19
years of professional experience
Work History
Supervisor
GardaWorld Security
Clarksville, Tn
01.2026 - Current
- Proven track record in conducting security patrols, responding to incidents, and ensuring safety protocols are followed.
- Extensive experience in monitoring CCTV systems and promptly addressing any suspicious activities.
- Strong knowledge of access control procedures, including ID verification and visitor management.
- Established ability to enforce company policies, investigate incidents and provide detailed incident reports.
- Maintained a clean and organized workspace, ensuring a positive and inviting atmosphere for customers.
Supervisor
Allied Universal Security
Clarksville, TN
03.2024 - 01.2026
- Implemented security protocols to ensure compliance with site rules and regulations,, visitor screening, and badge access procedures.
- Trained new officers on patrol routes, radio use, and report writing.
- Inspected gates, doors, lighting, and equipment for safety issues.
- Maintained detailed incident records, tracking lost and stolen items and unauthorized persons to support safety measures.
- Monitored CCTV and alarm systems, documenting incident reports to enhance site security.
Teller
First National Bank of Alaska
Anchorage, Alaska
10.2023 - 02.2024
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Cultivated client relationships through personalized interactions, which enhanced customer satisfaction.
- Followed bank policies, cash limits, and confidentiality standards daily
- Maintained confidentiality of all customer records and information according to company policies.
Front Desk Supervisor
The Lakefront Anchorage
Anchorage, Alaska
09.2022 - 10.2023
- Proven track record of delivering personalized and memorable experiences for guests.
- Proficient in hotel operations and reservation systems, ensuring smooth check-in/check-out process.
- Proven ability to multitask and maintain calm and professional demeanor in high-pressure situations.
- Demonstrated strong communication skills, actively listening to customers and effectively communicating product information and promotions.
Security Officer
Guardian Security Services
Anchorage, Alaska
08.2017 - 09.2022
- Monitored CCTV feeds and reported suspicious activity to dispatch.
- Conducted regular security patrols of facility grounds, parking lots, and perimeter areas to maintain safety and security.
- Responded to alarms and followed emergency procedures during security events.
- Documented incidents and daily activity logs for supervisor review to ensure accountability.
Inventory Clerk
Amazon
Dupoint , WA
04.2015 - 08.2017
- Proficient in using inventory management software to track and monitor stock movements.
- Proven track record of effective managing and optimizing inventory levels to minimize costs.
- Led cross-functional teams to execute inventory audits and implement process improvements.
- Successfully collaborated with vendors to negotiate favorable pricing and shipment terms.
Processing Clerk
USPS
Anchorage, Alaska
11.2007 - 04.2015
- Operated mail processing equipment, including postage meters and sorting machines, to streamline mail distribution.
- Verified addresses and routing codes for processing accuracy.
- Sorted incoming mail with USPS processing equipment and manual routing guides to ensure timely delivery.
- Maintained detailed records of incoming and outgoing mail, ensuring proper documentation and tracking.
Education
High School Diploma -
Benny Benson
Anchorage, AK05-2006
Skills
- CCTV monitoring
- Access control
- Incident reporting
- Security patrols
- Alarm response
- Site compliance
- Visitor screening
- Emergency procedures
- Training new personnel
- Documentation and reporting
- Leadership accountability
- Problem solving
- Clear communication
- Customer service
- Attention to detail
Languages
Samoan
Full Professional
Certification
- CNA Alaska School
Timeline
Supervisor
GardaWorld Security
01.2026 - Current
Supervisor
Allied Universal Security
03.2024 - 01.2026
Teller
First National Bank of Alaska
10.2023 - 02.2024
Front Desk Supervisor
The Lakefront Anchorage
09.2022 - 10.2023
Security Officer
Guardian Security Services
08.2017 - 09.2022
Inventory Clerk
Amazon
04.2015 - 08.2017
Processing Clerk
USPS
11.2007 - 04.2015
High School Diploma -
Benny Benson