BOBBIE TAYLOR
Palmdale,CA
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Customer-oriented Supervisor with 6 years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in office building industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
8
8
years of professional experience
Work History
Supervisor
Allied Universal Security
LOS ANGELES, CA
01.2021 - Current
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Security Manager
Brosnan Security
Palmdale, CA
03.2019 - 12.2022
- Chaired safety committees to devise strategic plans and share best practices.
Supervisor of Operations
Collins Security Solutions
Los Angeles, CA
05.2016 - 07.2018
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Provided training and guidance to team members on operational procedures and best practices.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
Education
High School Diploma -
Alain Leroy Locke HIGH Preparatory Academy
Los Angeles, CA06-1992
Skills
- Schedule Development
- Inventory Control
- Operations Management
- Process Improvement
- CCTV experience
- Security screening
- Company risk mitigation
- Staff assessments
- Safety and security procedures
- Security resource management
- Security team leadership
- Daily status reports
- Incident Reports
- Network Security
- CCTV Monitoring
- Data Entry
- File Management
- Office Management
- Clerical Support
- Greeting and Seating Clients
- Basic accounting
- Office Administration
Accomplishments
I received awards in leadership role and achieved recognition in having a positive attitude..
Timeline
Supervisor
Allied Universal Security
01.2021 - Current
Security Manager
Brosnan Security
03.2019 - 12.2022
Supervisor of Operations
Collins Security Solutions
05.2016 - 07.2018
High School Diploma -
Alain Leroy Locke HIGH Preparatory Academy
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