Fibee Barton
Lithia Motors
Bremerton,WA
7
years of professional experience
Professional administrative representative prepared for dynamic office environments. Proven success in organizing tasks, supporting executives, and improving workflow efficiency. Strong focus on team collaboration and achieving results. Reliable and adaptable with skills in time management and communication.
A strong background in customer interactions and service solutions. Highly skilled in conflict resolution and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Work History
Vendor Administration
1 Year 9 Months- Supported Lithia dealerships and vendors with payment timeline inquiries. Facilitated communication between dealerships and vendors.
- Executed direct outreach to secure essential documentation, including W-9 forms and certificates of insurance.
- Managed onboarding of compliant vendors while deactivating non-compliant vendors to ensure regulatory adherence.
- Ensured accuracy and compliance of documentation for a comprehensive database of over 8000 vendor profiles.
- Managed tax recordkeeping and facilitated timely distribution of 1099s to ensure compliance during tax season.
- Cultivated a supportive and collaborative work environment for team members.
- Administered and updated databases and spreadsheets to ensure accuracy and reliability for dealership resource utilization.
- Executed secure management of sensitive payment information, including banking details and credit card transactions, to maintain data integrity and confidentiality.
- Performed data entry processes for Excel spreadsheets and documentation. Facilitated information management to enhance reporting accuracy. Coordinated efforts to keep records current and accessible.
- Optimized workflow and productivity while operating in a completely remote setting.
- Managed vendor relationships to ensure timely delivery and quality compliance.
- Collaborated with cross-functional teams to align vendor strategies with business objectives.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
Cashier
8 Months- Engaged with customers in the service department, addressing inquiries and delivering assistance promptly.
- Managed customer payment and credit transactions through direct communication to ensure seamless processing.
- Executed daily cash office account balancing and reconciliation to ensure financial accuracy.
- Processed and verified daily bank deposits, maintaining compliance with financial protocols.
- Executed various clerical responsibilities to enhance operational efficiency for office manager and general manager.
- Managed pricing analysis for goods and services across multiple categories. Oversaw preparation of comprehensive bills for client accounts.
- Managed point-of-sale systems to ensure accurate and timely processing of customer transactions.
- Maintained accurate cash drawer, ensuring financial integrity during shifts.
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Collaborated with team members to improve workflow and reduce wait times.
- Trained new staff on operational procedures and customer service best practices.
- Monitored inventory levels, assisting in restocking items as needed for sales support.
- Developed rapport with repeat customers, fostering loyalty and encouraging return visits.
State Registered Nurse Staffing Assistant
1 Year 5 Months- Executed monthly audits of registry licenses and certifications for assigned registries.
- Monitored personnel activity in assigned registries and executed terminations for individuals inactive for three consecutive months in internal systems.
- Maintained accurate and complete records of all employee files for the past three years to support HR compliance.
- Reviewed and analyzed files regularly to maintain adherence to compliance requirements.
- Verified and entered employee schedules into shift software, ensuring accuracy and efficiency.
- Managed comprehensive data entry and posting tasks for shift work, including coordination of single and multiple phase shifts.
- Compiled and analyzed data to generate comprehensive reports.
- Assisted in managing Lawson registry timekeeping system and reverse invoicing processes. Supported teams in utilizing timekeeping system for accurate record-keeping.
- Partnered with local staffing offices and clinical unit leadership to optimize staffing strategies, enhancing quality and safety of patient care.
- Evaluated and optimized staffing requirements for clinical units in accordance with established guidelines and contractual agreements.
- Evaluated available staff for designated units within established timelines and executed all unit assignments.
- Oversaw phone communication processes during after-hours operations. Managed phone accessibility during nighttime when offices are closed. Coordinated phone support to ensure continuous communication after business hours.
- Facilitated training and mentoring sessions to enhance peer and employee performance feedback.
- Developed and managed staffing schedules to ensure optimal workforce efficiency and fulfill organizational requirements.
- Managed candidate onboarding processes, ensuring compliance with company policies and procedures.
- Streamlined communication between departments to improve collaboration on staffing needs and project timelines.
- Mentored junior staff members, fostering professional growth and improving team performance metrics.
- Participated in regular departmental meetings to stay updated on current projects, challenges faced, successes achieved as well as future plans.
- Enhanced employee satisfaction by promptly addressing concerns and providing tailored solutions.
- Served as a valuable liaison between employees and management, promoting open communication and positive working relationships.
- Maintained accurate records of employee data, fostering better workforce planning and analysis.
- Supported company growth by efficiently sourcing qualified candidates for key positions.
Deli Clerk
5 Months- Provided complete customer service, fulfilling orders in person and by phone.
- Delivered outstanding, friendly, helpful service with all customer interactions.
- Worked flexible schedule to accommodate business needs.
- Utilized good communication skills, took direction, and collaborated in a team environment.
- Operated deli equipment including slicer, wrapping and cooking equipment. Maintained cleanliness and excellent working order.
- Adhered to all safety, health, and Weights and Measures regulation.
- Achieved Food Handlers certification.
- Maintained inventory accuracy through regular stock checks and organization of deli products.
- Assisted customers with product selection, providing knowledgeable recommendations and excellent service.
- Trained new team members on safety protocols, food handling procedures, and customer service standards.
- Resolved customer complaints promptly, fostering positive relationships and enhancing overall shopping experience.
Shift Relief Manager
10 Months- Kept areas clean, neat, and organized, including grounds and bathrooms.
- Oversaw daily operations, ensuring compliance with company policies and safety regulations.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Mentored team members, promoting professional development and enhancing performance standards.
- Developed and implemented strategies to improve customer service and operational efficiency.
- Managed inventory levels, optimizing stock management processes to reduce waste.
- Analyzed sales data to identify trends, driving targeted marketing initiatives and promotions.
- Coordinated staff schedules, ensuring adequate coverage during peak business hours.
- Conducted performance evaluations, providing constructive feedback to enhance team productivity.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Sandwich Artist
2 Months- Exhibited a cheerful and helpful manner when greeting guests and preparing their orders.
- Demonstrated a thorough knowledge of menu items for customer information.
- Used the Point-of-Sale system to enter orders and take payments.
- Performed daily cash in procedures accounting for all payment types.
- Performed daily accounting for food supplies.
- Expertly prepared food per recipe instructions.
- Kept ingredients stocked in sandwich preparation area to ensure sufficient supplies.
- Adhered to proper food handling, safety, and sanitation standards during food preparation, service, and clean-up.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Ensured compliance with food safety regulations and cleanliness standards in food handling.
- Streamlined sandwich assembly process to enhance order accuracy and reduce preparation time.
- Delivered exceptional customer service, fostering repeat business through positive interactions.
- Managed inventory levels, minimizing waste through effective stock rotation practices.
Crew Member
4 Months- Used the Point-of-Sale system to enter orders and take payments.
- Greeted guests and prepared orders in a very helpful manner.
- Held a thorough knowledge of menu items for customer information.
- Measured ingredients for specific food items being prepared.
- Read recipes to prepare and cook food according to instructions.
- Washed, cut and prepped ingredients designated for cooking.
- Cleaned, stocked, and maintained the front of the house, and cleaned, stocked and maintained the back of the house as well.
Soccer Referee & Coach
1 Month- Maintained a controlled environment where participants follow the rules.
- Taught children the rules of Soccer.
- Demonstrated specific sports skills to the participants.
- Took charge of the group from beginning to end.
- Performed triage and first aid.
- Encouraged participants in social adjustments, desirable habits and attitudes, and individual achievements.
- Keep the YMCA grounds clean, neat, and organized, including grounds and bathrooms
Education
Nursing Assistant Certificate
- Honoree of High Honors
High School
- Honoree of High Honors
Skills
Problem-solving abilities
Relationship management
Time management
Customer satisfaction
Cold calling
Account management
Business planning
Customer needs assessment
Payment processing
Attention to detail
Multitasking Abilities
Organizational skills
Timeline
Vendor Administration
Lithia Motors
05.2023 - 02.2025Read More
Cashier
Lithia Motors (DCH Honda Mission Valley)
09.2022 - 05.2023Read More
State Registered Nurse Staffing Assistant
Sharp
03.2021 - 08.2022Read More
Deli Clerk
Sprouts
10.2020 - 03.2021Read More
Shift Relief Manager
Racetrac
03.2019 - 01.2020Read More
Sandwich Artist
Subway
04.2018 - 06.2018Read More
Crew Member
Dickey’s Barbecue Pit
09.2017 - 01.2018Read More
Soccer Referee & Coach
Summit Family YMCA
09.2017 - 10.2017Read More
East Coweta High School
Nursing Assistant Certificate
Read More
East Coweta High School
High School
Read More