Fidel Santiago III
21042 Stanford Square APT. 300,VA
Summary
With a robust background in security and law enforcement, including pivotal roles at Allied Universal Security Services and the Department of Homeland Security, I excel in crisis management and investigative procedures. Fluent in Spanish, I adeptly lead teams to enhance safety protocols, achieving a significant reduction in security incidents. My expertise spans from advanced CCTV operations to effective de-escalation techniques, ensuring comprehensive asset protection.
Overview
8
8
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services
08.2024 - Current
- Screened vendors and contractors before granting access to restricted areas within hospital.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Supervised team of 5 security personnel during shift.
Customs and Border Protection Officer
Department of Homeland Security
01.2024 - 06.2024
- Training in Federal Law Enforcement Center
- Trained in customs, federal law, radiation location, fake identification detection, defensive tactics, handcuffing, firearms training.
Deputy Jailer
Forsyth County Sheriff's Office
02.2021 - 12.2023
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Utilized weapons, handcuffs, and physical force to maintain discipline and order among inmates.
- Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over 64 inmates simultaneously.
- Guarded facility entrances to screen visitors, and using x-rays devices.
- Assisted in intake and release of inmates.
- Conducted security checks of inmates and living areas.
- Supervised inmates during meals, recreation and other activities.
- Enforced rules and regulations to maintain order among inmates.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Border Patrol Agent
Training in Federal Law Enforcement Center Trained
03.2020 - 12.2020
- Training in Federal Law Enforcement Center
- Trained in customs, federal law, defensive tactics, handcuffing, firearms training.
Deputy Jailer
Hall County Sheriff's Office
01.2020 - 03.2020
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Utilized weapons, handcuffs, and physical force to maintain discipline and order among inmates.
- Guarded facility entrances to screen visitors, using x-rays and ION scanner devices.
- Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over 100 inmates simultaneously.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Enforced rules and regulations to maintain order among inmates.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Assisted in intake and release of inmates.
Security Supervisor
Allied Universal Security Services
03.2019 - 01.2020
- Screened vendors and contractors before granting access to restricted areas within mall.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised team of 5 security personnel during shift.
- Kept team compliant with security protocols and appearance standards.
Passport Specialist
Department of State
07.2017 - 07.2018
- Adjudicated passport applications.
- Examined documents like birth certificates and id's for authentication.
- Used systems to cross reference information submitted for passport application.
Education
Bachelor of Science - Criminal Justice
University of North Georgia
Dahlonega, GA08-2018
Associate of Arts - Secondary Education
Seminole State College of Florida
Sanford, FL05-2007
High School Diploma -
Winter Springs High School
Winter Springs, FL05-2003
Skills
- Security screening
- Access systems and patrol
- Staffing and scheduling
- Investigative procedures
- FLUENT IN Spanish
- AED certified
- CPR and child CPR training
- Crisis management
- Fingerprint scanning
- DHS armed handgun training
- De-escalation techniques
- CCTV experience
Languages
Spanish
Native or Bilingual
Timeline
Security Supervisor
Allied Universal Security Services
08.2024 - Current
Customs and Border Protection Officer
Department of Homeland Security
01.2024 - 06.2024
Deputy Jailer
Forsyth County Sheriff's Office
02.2021 - 12.2023
Border Patrol Agent
Training in Federal Law Enforcement Center Trained
03.2020 - 12.2020
Deputy Jailer
Hall County Sheriff's Office
01.2020 - 03.2020
Security Supervisor
Allied Universal Security Services
03.2019 - 01.2020
Passport Specialist
Department of State
07.2017 - 07.2018
Bachelor of Science - Criminal Justice
University of North Georgia
Associate of Arts - Secondary Education
Seminole State College of Florida
High School Diploma -
Winter Springs High School
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