Fidel Valenzuela
Tucson,AZ
Summary
Dedicated and experienced shift leader with a keen eye for reviewing team tasks to ensure top-notch quality. Known for engaging and personable coaching style, successfully trained employees to maximize team productivity. Consistently recognized for hard work, attention to detail, and goal achievement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Administrator / Trainer
United Cerebral Palsy of Southern Arizona
01.2024 - Current
- implemented onboarding and orientation programs for new employees.
- Updated HR database with new employee information, changes in benefits, and other details.
- Facilitated virtual, in-person and blended learning sessions.
- Trained and mentored new personnel hired to fulfill various roles.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Lead Shift Supervisor
Visionquest
06.2021 - 06.2023
- Trained new employees and delegated daily tasks and responsibilities
- Enforced company policies and regulations with employees
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
- Scheduled staff shifts to secure adequate coverage to ensure ratios were being met according to DCS and ORR standards
- Resolved conflicts between employees to maintain positive and productive work environments
- Conducted interviews with participants to assess eligibility
- Assisted in coordination of on-site interviews, managing schedule to stay organized.
Shift Supervisor
VisionQuest National
03.2020 - 05.2021
- Trained new employees and delegated daily tasks and responsibilities
- Completed clear and concise documentation of youth behavior and actions
- Displayed sensitivity to cultural and linguistic needs of clients served
- Assisted creating a safe and supportive environment for clients to discuss issues.
Youth Care Worker
VisionQuest National
06.2019 - 03.2020
- Assisted youth with obtaining resources such as food, clothing
- Completed clear and concise documentation of youth behavior and actions
- Utilized Sanctuary model to teach youth life skills
- Aided with crisis intervention by redirecting negative behaviors.
Spanish Interpreter
Cyracom Intl
11.2018 - 05.2019
- Maintained message content, tone, and emotion as closely as possible
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns
- Offered translation support for interviews and employment-related processes concerning Spanish speakers.
Education
High School Diploma -
Nogales High School
Nogales, AZ05.2012
Skills
- Team Leadership
- Team Supervision
- Staff Training
- Shift Scheduling
- Shift Coverage
- Critical Thinking
- Documentation Skills
- Bilingual
- Computer proficient
- Onboarding and Orientation
- Staff Scheduling
Certification
- CPR certified
- CPI certified
Additional Information
Article 9 Trainer
Arizona Direct Care Worker Certified Trainer
CPR Trainer
AZ Notary
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
HR Administrator / Trainer
United Cerebral Palsy of Southern Arizona
01.2024 - Current
Lead Shift Supervisor
Visionquest
06.2021 - 06.2023
Shift Supervisor
VisionQuest National
03.2020 - 05.2021
Youth Care Worker
VisionQuest National
06.2019 - 03.2020
Spanish Interpreter
Cyracom Intl
11.2018 - 05.2019
- CPR certified
- CPI certified
High School Diploma -
Nogales High School
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