Lexus Shartzer-Orrico
Tucson,AZ
Summary
Dedicated Direct Care Worker from United Cerebral Palsy of Southern Arizona, excelling in patient care and medication administration. Leveraged emotional support and relationship-building skills to enhance client well-being and independence. Proven reliability in delivering compassionate, patient-centered care, significantly improving patient quality of life.
Experienced with providing personal care and support to individuals in need. Utilizes effective communication and empathetic approaches to enhance client well-being. Knowledge of best practices in patient care ensures consistently high-quality service.
Overview
9
9
years of professional experience
Work History
Direct Care Worker
United Cerebral Palsy of Southern Arizona
01.2019 - Current
- Assisted clients with daily living needs to maintain general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered services by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
- Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
- Remained alert to problems or health issues of clients and competently responded.
- Educated patients on self-care practices with the goal of increasing independence levels where appropriate.
Spa Attendant
Canyon Ranch Tucson
11.2015 - 05.2019
- Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
- Developed positive working relationships with team members through effective communication and collaboration strategies.
- Managed front desk by answering phones, scheduling appointments, and greeting guests.
- Enhanced guest satisfaction by responding promptly to inquiries or concerns with professionalism and empathy.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ07-2025
Skills
- Reliability and punctuality
- Patient care
- Medication administration
- Care plan assessment
- Relationship building
- Emotional support
- Client documentation
- Adaptive learning
- Behavior redirection
Timeline
Direct Care Worker
United Cerebral Palsy of Southern Arizona
01.2019 - Current
Spa Attendant
Canyon Ranch Tucson
11.2015 - 05.2019
Bachelor of Science - Psychology
Grand Canyon University
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