Filip Prokopic
Beograd
Summary
Methodical, senior-level quality assurance software tester known for high productivity and efficient task completion. Possess specialized skills in game testing tools, defect tracking ( Jira and Confluence ), and test case management. Excel in critical thinking, problem-solving, and communication, ensuring successful collaboration with development teams to improve software quality. Seasoned Front Desk Security Agent with comprehensive background in monitoring security systems and conducting patrols. Possess strong communication skills, adept at managing visitor logs and issuing access badges, ensuring smooth operations while maintaining high levels of security. Demonstrated ability in conflict resolution and emergency response, contributing to safe and secure environments. Proven track record of anticipating potential security breaches through vigilant observation and attention to detail.
Overview
4
4
years of professional experience
Work History
Quality Assurance
Testronic
Belgrade
08.2023 - 07.2025
- Developed and executed software testing plans to ensure quality standards.
- Analyzed and identified potential issues within software solutions.
- Collaborated with programming team to enhance software quality.
- Monitored and documented testing results for future reference.
- Identified and resolved software bugs to maintain functionality.
- Compiled reports on software quality and performance metrics.
- Conducted performance testing of software solutions for optimization.
- Implemented standards and procedures to uphold software quality.
Video surveillance agent at BVP
BVP
Belgrade
07.2021 - 08.2022
- Monitored cameras, microphones, speakers, barriers, gates, and other devices across North America.
- Facilitated verbal communication with individuals via two-way communication tools.
- Managed client and partner communications through phone and email.
- Executed administrative tasks according to client requirements.
- Collected data and prepared reports related to operational activities.
- Ensured smooth daily operations in large facilities.
Education
Electrical Technician of Information Technologies - Information Technology
The Information Technology High School (ITHS)
Belgrade06-2017
Skills
- Software testing
- Bug identification
- Performance testing
- Quality assurance
- Documentation practices
- Client communication
- Operational oversight
- Technical reporting
- Attention to detail
- Team collaboration
- Verbal communication
- HTML
- Jira
- Confluence
- TestRail
- Atlassian Bamboo
- MS Visual Studio
Personal Information
- Date of birth: 06/14/98
- Lives in Belgrade
Languages
Serbian
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Quality Assurance
Testronic
08.2023 - 07.2025
Video surveillance agent at BVP
BVP
07.2021 - 08.2022
Electrical Technician of Information Technologies - Information Technology
The Information Technology High School (ITHS)
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