Summary
Overview
Work History
Education
Skills
Timeline
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Filip Trajkovski

Rent A Car Agent
Skopje

Summary

With a proven track record at Enterprise Rent-A-Car, I excel in delivering top-notch customer service and resolving complex issues, showcasing my problem-solving abilities and clear communication. My approach has significantly enhanced client satisfaction, demonstrating my commitment to excellence and positive attitude in every interaction.

Overview

6
6
years of professional experience

Work History

Rent a Car Agent

Carwizard
06.2021 - 12.2024
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.

Rent a Car Agent

Enterprise Rent-A-Car
04.2019 - 05.2021
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.

Education

No Degree - Architecture

Zdravsko Cvetkovski GUC
Skopje
04.2001 -

Skills

    Problem-solving

    Customer service and care

    Positive attitude

    Clear communication

Timeline

Rent a Car Agent

Carwizard
06.2021 - 12.2024

Rent a Car Agent

Enterprise Rent-A-Car
04.2019 - 05.2021

No Degree - Architecture

Zdravsko Cvetkovski GUC
04.2001 -

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Filip TrajkovskiRent A Car Agent