Filsan Ahmed
Appleton
Summary
Results-driven professional with a proven track record at J.J. Keller & Associates, achieving 100% accuracy in compliance audits. Skilled in process documentation and data entry, I excel in teamwork and problem-solving, ensuring operational efficiency and reliability in high-pressure environments. Committed to enhancing workflow and delivering exceptional service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Operations Specialist III
J.J Keller & Associates
09.2018 - 09.2022
- Conducted audits of driver qualification files to ensure compliance with federal guidelines.
- Reviews, analyzes, and corrects client data as needed.
- Achieved a 100% accuracy rate in audits.
Pharmacy Technician
Health Direct Pharmacy
02.2016 - 06.2019
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Bachelor of Arts - Communications
Southern New Hampshire University
Hooksett, NH06-2022
Skills
- Process documentation
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Data entry
Certification
- Microsoft Office Specialist (MOS) Certification
Timeline
Service Operations Specialist III
J.J Keller & Associates
09.2018 - 09.2022
Pharmacy Technician
Health Direct Pharmacy
02.2016 - 06.2019
Bachelor of Arts - Communications
Southern New Hampshire University
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