Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic
Finan Yemane

Finan Yemane

Seattle,WA

Summary

Dynamic IT professional with proven expertise in hardware and software troubleshooting, including a notable stint at Amazon. Excelled in enhancing warehouse operations through efficient inventory management and cross-functional collaboration. Skilled in Active Directory and Group Policy Management, complemented by strong problem-solving abilities. Demonstrated success in improving system security and operational efficiency, with a commitment to excellence in all technological endeavors.

Overview

6
6
years of professional experience
1
1
Certification

Work History

IT Warehouse Associate

Amazon
12.2023 - Current

• Perform detailed inspections, cleaning, and testing of laptops to ensure full functionality.

Securely wipe and prepare hard drives, ensuring compliance with data privacy standards.

• Configure scanners and printers, optimizing efficiency for warehouse operations.

• Utilize SmartSheet for inventory tracking, ensuring accuracy and organization.

• Collaborate with cross-functional teams to improve workflow and maintain operational excellence.

IT Technician Assistant

Foster High School
03.2019 - 09.2020

Assisted the lead IT technician in managing a Windows Server 2016 environment for a school system.

Shadowed and supported the configuration and management of Active Directory: adding users/computers and configuring them for secure student use.

• Contributed to Group Policy Management, enforcing security policies and streamlining configurations.

• Supported the installation and setup of routers, switches, and wireless access points (WAPs), ensuring reliable campus-wide connectivity.

Education

Nathan Hale High School
Seattle, WA

Skills

    Active Directory: Assisted in domain creation, management, and user/computer configuration

    Group Policy Management: Implemented and optimized system policies for security and efficiency

    Desktop Troubleshooting: Skilled in diagnosing and resolving hardware/software issues

    Ticketing Systems: Proficient with ServiceNow, Jira, and Zendesk

    Networking: Supported DNS configuration, DHCP management, and troubleshooting routers and switches

    NAS Setup: Experienced with Network-Attached Storage installation and management

    Pi-hole Server Management: Set up a home Pi-hole server to block ads, malware, and filter network traffic

    Cloud Computing: Basic knowledge of AWS EC2, S3, IAM, and Lambda

    Cat 5/6 Cable Installation: Experienced in Ethernet cable installation for reliable network setups

    Operating Systems: Troubleshooting and support for Windows (7-11), Linux (Ubuntu, Raspberry Pi OS), and macOS

Certification

CompTIA ITF+, CompTIA A+

Languages

Tigrinya
Native or Bilingual

Interests

Pursuing CompTIA network and AWS solutions architect certification

Timeline

IT Warehouse Associate

Amazon
12.2023 - Current

IT Technician Assistant

Foster High School
03.2019 - 09.2020

Nathan Hale High School
Finan Yemane