Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Finley Crane

Hyde Park

Summary

Dynamic professional with a proven track record at Charles River Country Club, excelling in relationship building and POS system operations. Demonstrated ability to multitask and maintain high levels of hospitality service, resulting in increased membership and lesson bookings. Recognized for strong lifeguard and CPR skills, ensuring safety and customer satisfaction. Detail-oriented individual with exceptional communication and project management skills, and proficient in Excel as well as Google Sheets.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Charles River Country Club
09.2024 - Current


  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts..
  • Checked in with servers to confirm preparedness before seating customers.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Completed daily side work and opening and closing duties without fail.
  • Placed to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.


Operations Assistant

Dreamfar High School Marathon, Inc
11.2022 - Current
  • Assisted operations manager with planning of routine operations and special projects.
  • Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
  • Provided administrative support with accurate document preparation and data entry.
  • Collaborated with cross-functional teams to achieve project goals within specified timelines.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.

Head Lifeguard

Charles River Country Club
05.2024 - 09.2024
  • Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR.
  • Detailed safety rules and procedures regarding activities to customers and guests.
  • Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
  • Optimized facility usage by coordinating scheduling for swim lessons, special events, and lifeguard rotations.
  • Performed water rescues for distressed swimmers, preventing injuries and accidents.
  • Streamlined administrative tasks by implementing efficient record-keeping systems for attendance, incident reports, and maintenance logs.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.

Summer Intern

Fidelity Investments
07.2024 - 07.2024
  • One day experience shadowing data analysts, equity analyst researchers, stock traders, and the human resources team.
  • I created lasting work relationships/connections.
  • I as one of 16 applicants out of many to be selected for the program.

Tennis Pro

Marshfield Tennis Club
06.2023 - 08.2023
  • Created a positive learning environment on the court by maintaining a high level of energy and enthusiasm during each session.
  • Conducted regular equipment maintenance checks to ensure optimal playing conditions at all times for members and guests alike.
  • Developed effective marketing strategies for the tennis program that resulted in increased membership and lesson bookings.
  • Contributed to pro shop needs by stringing racquets, merchandising products and managing customer needs.
  • Developed and maintained key relationships with students and coaching staff.
  • Built strong rapport with clients, leading to high client retention rates and numerous referrals.

Education

No Degree -

Newton North High School
Newton, MA
06-2025

Skills

  • Strong multitasking
  • Handling Complaints
  • Relationship Building
  • POS system operations
  • Menu Memorization
  • Reservation planning
  • Phone Etiquette
  • Hospitality service expertise

Accomplishments

  • 2023 Massachusetts Girls Nordic Skiing State Finalist
  • 2024 Boston Marathon Half Marathon Finisher
  • Four-time Varsity Girls Tennis player and 2024-2025 Varsity Captain
  • Four-time Varsity Girls Nordic Skier and 2024-2025 Varsity Captain

Affiliations

  • National Personal Finance Challenge

Certification

  • CPR/Lifeguard Certification

Timeline

Restaurant Hostess

Charles River Country Club
09.2024 - Current

Summer Intern

Fidelity Investments
07.2024 - 07.2024

Head Lifeguard

Charles River Country Club
05.2024 - 09.2024

Tennis Pro

Marshfield Tennis Club
06.2023 - 08.2023

Operations Assistant

Dreamfar High School Marathon, Inc
11.2022 - Current

No Degree -

Newton North High School

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Finley Crane