Finley Esch
Austin,TX
Summary
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Excels in ensuring guest satisfaction, customer service, and efficient workflow by leveraging problem-solving abilities and using an organized, mindful approach. Prior experience has consistently elevated quality assurance, making for a great candidate for any entry-level position.
Overview
2
2
years of professional experience
Work History
Dog Socialization Specialist
Austin Pets Alive
09.2022 - 03.2023
- Handling, assessment, and general care of dogs onsite.
- Provide enrichment activities, such as puzzle toys, stimulation, and training exercises, to mentally stimulate and engage dogs.
- Take dogs on regular walks to provide exercise, stimulation, training protocols, and exposure to different environments.
- Assist in leading behavior consults, resident dog meet & greets, playgroup assessments, and engaging with potential adopters about the personalities and needs of available dogs.
Server
Lupe Tortilla
01.2022 - 06.2022
- Strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Warehouse Worker
Central Texas Food Bank
08.2021 - 05.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
Bachelor of Science - Psychology
The University of Texas At San Antonio
San Antonio, TX05-2028
High School Diploma -
Westlake High School
Austin, TX05-2022
Skills
- Warehouse Experience
- Food preparation
- Quality assurance
- Guest engagement
- Customer service
- Cleaning and organizing
- Heavy lifting
- Attention to detail
- Food delivery
- Food safety
Timeline
Dog Socialization Specialist
Austin Pets Alive
09.2022 - 03.2023
Server
Lupe Tortilla
01.2022 - 06.2022
Warehouse Worker
Central Texas Food Bank
08.2021 - 05.2022
Bachelor of Science - Psychology
The University of Texas At San Antonio
High School Diploma -
Westlake High School
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