Finley Reese
Belford ,NJ
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Restaurant Hostess
One Willow restaurant
Highlands, New Jersey
08.2026 - Current
- Greeted guests warmly and ensured a positive first impression.
- Managed reservations and effectively organized seating arrangements.
- Coordinated with waitstaff to ensure timely service for guests.
- Assisted guests with menu inquiries and provided recommendations.
- Supported team members during busy shifts to enhance service flow.
- Monitored dining area for guest needs and satisfaction regularly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Managed reservations, waitlists, and special requests for large parties.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Addressed guest complaints professionally by listening and providing solutions. professionally and resolved issues promptly.
Cashier
Highlander bike store
Atlantic Highlands, New Jersey
04.2025 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Conducted price checks for special orders or discounts as requested by customers.
- Performed other duties as assigned by management.
- Helped with purchases and signed customers up for rewards program.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
Restaurant Busser
Barnacle Bills
Rumson, New Jersey
05.2025 - 09.2026
- Assisted servers in delivering food and beverages to guests.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Collaborated with kitchen staff to ensure timely table settings.
- Cleared tables promptly after customers finished dining.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Replenished utensils, napkins, and condiments for customer convenience.
- Organized and stocked dining supplies for consistent service flow.
- Maintained cleanliness of dining area and restrooms throughout shifts.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Monitored guest needs and communicated requests to servers efficiently.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Provided assistance to other employees when needed during peak business hours.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Supported special events by preparing tables and arranging seating layouts.
- Swept, mopped and removed debris from dining room floors.
- Swept floors and removed garbage from dining area.
- Ensured that all areas were properly sanitized at the end of each shift.
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Transported filled bus tubs to kitchen dishwashing area.
- Transported filled bus tubs to kitchen dishwashing area.
Education
Henry Hudson Regional
Highlands, New Jersey09-2026
Skills
- Reservation management
- Seating arrangement planning
- Waitlist management
- Special event hosting
- Menu knowledge
- Payment processing
- Customer service
- Team collaboration
- Coordinating tasks
- Time management
- Cleanliness and hygiene
- Kitchen staff coordination
- To-go order management
- Supply restocking
- Problem resolution
- Conflict resolution
- Communication skills
- Relationship building
- Waitlist management
Certification
- CPR
- First Aid
Accomplishments
- Vice president of key club at school
- Cheerleading captain
Affiliations
- Key club
- Cheerleading
- Science club
References
References available upon request.
Timeline
Restaurant Hostess
One Willow restaurant
08.2026 - Current
Restaurant Busser
Barnacle Bills
05.2025 - 09.2026
Cashier
Highlander bike store
04.2025 - Current
Henry Hudson Regional