Detail-oriented restaurant professional with a strong focus on customer service, team collaboration, and effective communication. Experienced in managing guest experiences and optimizing seating arrangements to enhance overall dining satisfaction.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Gringos
Pearland, Texas
08.2024 - 12.2025
Greeted and seated guests promptly in a busy restaurant environment.
Managed reservations and organized seating charts for efficient service flow.
Assisted servers with menu knowledge to enhance guest dining experience.
Handled guest inquiries and provided information about menu specials and events.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Maintained cleanliness of the host stand and dining area for welcoming atmosphere.
Supported team members during peak hours to manage high guest volumes effectively.
Monitored wait times and communicated updates to guests waiting for tables.
Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Greeted customers and escorted them to their tables.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Server
Four Friends Tea Room
Pearland, Texas
06.2022 - 05.2024
Provided excellent customer service in a fast-paced tea room environment.
Took and processed orders efficiently using POS systems.
Maintained cleanliness and organization of dining and kitchen areas.
Collaborated with team members to ensure smooth dining experiences.
Educated customers about tea selections and menu items available.
Managed reservations and seating arrangements to optimize guest flow.
Performed opening and closing duties such as setting up the dining area, restocking supplies.