Finley Zynn

• I began this role as an Administrative Assistant, providing occasional support to the marketing department. Within four months, I was promoted to Marketing Manager. Due to the size of the company, I currently serve as the sole member of the marketing team, leading all aspects of marketing strategy, campaign development, and execution. In this role, I have successfully doubled the company’s e-commerce sales and refined the brand identity to appeal to a broader and more diverse customer base.
• Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
• Developed and implemented integrated marketing campaigns to enhance brand visibility and customer engagement.
• Analyzed market trends and consumer preferences to inform product positioning and promotional strategies.
• Managed digital marketing initiatives, optimizing website content and social media presence for increased traffic.
• Collaborated with cross-functional teams to execute product launches, ensuring alignment with sales objectives.
• Led data-driven decision-making processes, utilizing analytics tools to measure campaign effectiveness and drive improvements.
• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Managed social media accounts for optimal audience engagement and increased online presence.

In this position I was in charge of payroll, marketing, invoice management, and many other office duties. Within my first month in this position I aided the owners in opening both their hoagie shop and event space, as well as taken on many other projects. I was the office manager for three of their locations Gracie's, Louie's, and Jimmies.

• Streamlined office operations to enhance productivity and improve workflow efficiency.

In this position I traveled to all of the different branches in the Lancaster market in order to provide help on the teller line. I process transactions and help customers with issues regarding their banking.

• Processed customer transactions accurately and efficiently, enhancing overall service quality.
• Maintained comprehensive knowledge of bank products and services to assist clients effectively.
• Resolved customer inquiries and issues promptly, ensuring high satisfaction levels.
• Monitored cash drawer for accuracy, preventing discrepancies and maintaining operational integrity.

In this position I designed floral arrangements to then deliver and plant at customers homes. My position includes plant care, design, driving, shopkeeping, inventory, and other management help.

• Cultivated diverse plant species, ensuring optimal growth and health through proper watering and nutrient management.
• Oversaw daily planting operations, maintaining efficiency and quality standards during production cycles.
• Implemented process improvements that increased planting speed while maintaining high quality of plants produced.
• Monitored environmental conditions to adjust care strategies, optimizing plant health and productivity.