Driven professional with a background in Bio Genetics Medical Laboratory, adept in customer service and quality assurance. Excelled in call control and complaint resolution, enhancing customer retention. Skilled in pattern design and garment alteration, demonstrating a unique blend of technical and creative abilities. Achieved significant improvements in client satisfaction through effective communication and a calm disposition. Polite and professional call representative successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Responsible for qualifying and medical intake
CPR
Wilderness First aid
HIPPA
CPR
Wilderness First aid
HIPPA