Olivia Speers

-Served as a liaison between clients and healthcare providers, fostering strong relationships that facilitated seamless service coordination.

-Maintained strict confidentiality of client information, adhering to HIPAA regulations and company policies at all times.

-Facilitated smooth medical intake process for genetic testing, verifying patient insurance information through the database.

-Provided timely assistance to individuals in crisis, utilizing active listening skills empathy, and counseling techniques to establish rapport quickly.

-Managed high-stress situations calmly, providing the necessary support to clients and team members during challenging times.

-Conversed with individuals in crisis who texted the hotline for assistance.

-Evaluated risk to clients or others by gathering information and conducting assessments.

-Performed background, reference and credit checks as part of screening process of prospective tenants.

-Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.

-Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.

-Studied the infection rates of E.coli and salmonella in passer domesticus internationally

-Performed PCR Gel electrophoresis and DNA extraction

-Publication through biology letters royal society of publishing

-Collaborated with team members for literature reviews

-Provide Mental and Emotional support to chronically ill seniors through empathetic calls

-Establish a supportive connection to strengthen emotional resilience and overall support system mitigating the need for frequent emergency room visits