Proven track record in boosting customer engagement and sales, notably at The Xuereb Group, by leveraging strong communication skills and food safety knowledge. Excelled in creating compelling content and upselling, enhancing team efficiency and service quality. Demonstrates reliability and a team-oriented approach, adept at multitasking and maintaining high order accuracy. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Work History
Phone/Fountain Worker
Ej's Luncheonette
New York, NY
01.2024 - Current
Increased sales by upselling additional items and promoting seasonal specials.
Assisted customers with menu selections, ensuring their needs were met while upholding company standards.
Collaborated with team members to provide efficient service during peak hours, reducing wait times for customers.
Adhered to safety protocols while operating machinery such as blenders or mixers, preventing accidents or equipment damage.
Stocked inventory regularly, minimizing shortages and optimizing product availability for customers.
Supported team members during busy periods by stepping in to assist with various duties as needed.
Social Media Manager
The Xuereb Group
Remote, (Los Angeles Based)
12.2023 - Current
Increased customer engagement through social media.
Managed multiple social media platforms, ensuring a consistent brand voice and message.
Boosted engagement rates with the creation of compelling and visually appealing content.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.