Fiona Blackman
Naples,FL
Summary
Friendly and reliable employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Seed To Table
04.2023 - Current
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Greeted customers and responded promptly to customer needs.
Hostess/Busser/Food Runner
Zeppe's Tavern
01.2023 - 03.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
FLVS (Florida Virtual School)
05.2025
Skills
- Refunds and Exchanges
- Guest Inquiries
- Sales Expertise
- Cleaning and Sanitizing
- Order Taking
- Staff Training
- Hospitality and Accommodation
- Credit and Cash Transactions
Certification
ServSafe Certification
Timeline
Cashier
Seed To Table
04.2023 - Current
Hostess/Busser/Food Runner
Zeppe's Tavern
01.2023 - 03.2023
FLVS (Florida Virtual School)
ServSafe Certification
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