Summary
Overview
Work History
Education
Skills
Volunteer work
Hobbies and Interests
Languages
Timeline
Generic

Fiona Clifford

Ithaca,NY

Summary

Highly motivated and dedicated student looking for a Medical Assistant position with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented with a good attitude and cheerful disposition, looking to contribute to a team and build upon existing skills in a deadline-driven environment.

Overview

8
8
years of professional experience

Work History

Desk Services Coordinator

Tulane Housing & Residence Life
08.2022 - Current
  • Guided and supported faculty and staff in the development of new programs.
  • Facilitated effective communication between residents and the housing office, addressing inquiries and resolving conflicts as needed.
  • Maintained accurate records of resident information, ensuring timely updates and efficient communication among housing staff.
  • Served as an approachable resource for students seeking assistance with roommate issues or other housing-related concerns.
  • Assisted in fostering a safe and inclusive living environment for all residents through regular community-building initiatives.

Restaurant Hostess

Thompson And Bleecker
06.2023 - Current
  • Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
  • Completed daily side work and opening and closing duties thoroughly and without fail.
  • Implemented improvements in reservation management resulting in fewer scheduling conflicts or overbookings during high-volume periods.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Cashier and Server

Silo Food Truck
04.2021 - 08.2023
  • Performed duties for various positions and provided backup at key times.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Babysitter

Self Employed Services
03.2016 - Current
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Provided compassionate care during emergencies or illness and communicated promptly with parents regarding any concerns or incidents.
  • Encouraged children to be understanding and patient with others.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.

Education

Bachelor of Science - Neuroscience

Tulane University
New Orleans, LA
05.2025

High School Diploma -

Charles O Dickerson High School
Trumansburg, NY
06.2021

Skills

  • In-progress Medical Assistant Certification
  • Interactive communication skills
  • Active Learning
  • Warm and Friendly
  • Flexible and Adaptable
  • Reading Comprehension
  • Detail Oriented
  • Organizational abilities
  • Teamwork and Collaboration
  • Strong leadership abilities

Volunteer work

  • Significant volunteer and community service experience that includes no-barrier food and produce distribution (Culture Aid NOLA), student-led waste reduction initiative (Trash to Treasure), COVID-19 vaccination clinic volunteer (Cayuga Medical Center), and an outdoors camp for underprivileged children in New Orleans (NORD Outdoors)

Hobbies and Interests

Hobbies include reading, being outdoors, community involvement, and playing saxophone. Interests within medicine include dermatology and neurology. 

Languages

Spanish
Limited Working

Timeline

Restaurant Hostess

Thompson And Bleecker
06.2023 - Current

Desk Services Coordinator

Tulane Housing & Residence Life
08.2022 - Current

Cashier and Server

Silo Food Truck
04.2021 - 08.2023

Babysitter

Self Employed Services
03.2016 - Current

Bachelor of Science - Neuroscience

Tulane University

High School Diploma -

Charles O Dickerson High School

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Fiona Clifford