Fiona Cornwall
Orono,ME
Overview
8
8
years of professional experience
Work History
Server
The Front Yard
05.2024 - 09.2024
- Handled 30+ covers a day efficiently
- Maintained a strong knowledge on alcohol, our menu, and customer service
- Worked with a POS system to input customers orders
- Efficiently handled all sidework and tasks while tending to tables
Hostess
Chilis
02.2023 - 04.2024
- Managed the seating arrangement, and assigned servers to table sections
- Greeted 100+ diners per shift, answered questions about wait time, and provided casual conversation
- Sanitized menus, wrapped utensils, packaged children's crayons, and kept hostess stand orderly
- Answered phones to schedule, confirm, and cancel reservations, provide information about operating hours
- Cleaned and organized the waiting area 2-3 times per shift
Server
River Haus & Well
01.2019 - 01.2022
- Greeted and welcomed guests as soon as they were seated
- Accurately recorded customer orders and made menu suggestions as well as told customers about available specials and relaying their orders to the kitchen
- Served customers food and beverages after orders had been completed by the kitchen
- Frequently checked on customers while they were dining to see if they were happy with their food and if they needed anything else
- Cleaned tables and dining areas during meal service, removing plates and silverware that customers had finished and wiping down tables and chairs
Crew Member
Chipotle
01.2017 - 01.2019
- Maintained high standards of customer service during high-volume, fast-paced operations
- Served food accurately, and quickly, while maintaining correct portion sizes to minimize food costs
- Ringing up customers and giving accurate change with cash payments, as well as troubleshooting problems with card payments
- Opening and closing the store as scheduled (completing all cleaning and prep tasks assigned)
Education
Marketing -
University of Maine
Orono, ME09.2024
Skills
- Communication
- Accuracy
- Food safety knowledge
- Customer Service
- Success in high stress environment
- Strong Work Ethic
Timeline
Server
The Front Yard
05.2024 - 09.2024
Hostess
Chilis
02.2023 - 04.2024
Server
River Haus & Well
01.2019 - 01.2022
Crew Member
Chipotle
01.2017 - 01.2019
Marketing -
University of Maine
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