Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Fiona Durkee

Johns Island,SC

Summary

Driven by a passion for top performance, I bring extensive knowledge of retail operations and a dedication to exceptional service. Eager to learn from a dynamic team, I aim to contribute value through my retail expertise. My background includes maintaining well-organized inventories and efficiently handling custodial responsibilities for commercial building facilities, including bathrooms, workspaces, and customer areas. As a seasoned team player, I pride myself on a strong service record, excellent organizational skills, and a productive approach to managing multiple tasks. My unwavering focus is on consistently delivering high-quality and professional results.

Overview

8
8
years of professional experience

Work History

Associate Lead With Keys

PetSmart
07.2018 - Current
  • Enhanced team performance by providing regular coaching, guidance, and constructive feedback on individual and group tasks.
  • Managed opening and closing procedures, ensuring proper cash handling processes were followed consistently.
  • Contributed to overall store success with excellent customer service skills, resulting in high levels of repeat business from satisfied clients.
  • Facilitated smooth store operations with efficient delegation and prioritization of tasks for all team members, maintaining a high level of productivity.
  • Improved merchandise presentation by creating visually appealing displays that showcased current trends and seasonality effectively.

Secretary

REIS
04.2018 - 06.2018
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

School Custodian

Service Solutions Group Inc.
08.2016 - 04.2018
  • Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Kept building spaces premises clean inside and outside.
  • Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
  • Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.

Education

High School Diploma -

Cane Bay High School
Summerville, SC
05.2016

Skills

  • Store operations
  • Cash handling proficiency
  • Employee Scheduling
  • Loss prevention strategies
  • Customer Service
  • Workplace Safety

Hobbies

  • Kayaking
  • Disc Golfing
  • Painting
  • Reading

Timeline

Associate Lead With Keys

PetSmart
07.2018 - Current

Secretary

REIS
04.2018 - 06.2018

School Custodian

Service Solutions Group Inc.
08.2016 - 04.2018

High School Diploma -

Cane Bay High School
Fiona Durkee